Mihir Raksheshkumar Desai

• Provided training and guidance to new operators on how to use the console.
• Created daily reports detailing any operations performed on the console.
• Performed routine maintenance on the console including cleaning and inspecting components.
• Coordinated with team members to ensure efficient shift transitions and continuous operation.
• Activated fuel pumps to fill vehicle tanks with gasoline or diesel fuel to specified levels.
• Stocked coolers with beverages, snacks, cigarettes and other items.
• Ensured safety regulations were followed at all times.
• Managed cash register and processed customer transactions with high accuracy.
• Ensured compliance with local, state, and federal regulations regarding gas station operations.
• Reported incidents and accidents to medical and law enforcement and documented shift activities.
• Provided excellent customer service by addressing complaints promptly.
• Educated customers on loyalty programs and processed membership registrations.
• Greeted customers, answered questions, and provided assistance with purchases.
• Maintained accurate financial records, including sales, expenses, and inventory reports.
• Processed and verified age for the sale of age-restricted products according to legal guidelines.
• Monitored and restocked convenience store items, including food, beverages, and automotive products.
• Handled customer inquiries and resolved complaints to maintain positive service experience.

• Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
• Processed customer payments quickly and returned exact change and receipts.
• Tracked stock levels throughout shift and alerted supervisor when supplies were running low.
• Followed store policies regarding returns, refunds, discounts.
• Verified the age of customers when selling alcohol or tobacco products.
• Assisted in the unloading and stocking of inventory items as needed.
• Greeted customers promptly and responded to questions.
• Maintained work area and kept cash drawer organized.
• Monitored self-checkout users to identify problems and maintain store security.
• Answered customers' questions and provided information on store procedures or policies.
• Kept register terminal area and store clean and orderly.
• Resolved customer complaints in a professional manner.
• Handled cash, card, check, gift card and coupon transactions for customer purchases.
• Learned roles of other departments to provide coverage and keep store operational.
• Maintained current knowledge of store promotions to highlight sales to customers.
• Answered customers' questions about products, prices, and availability.
• Trained new team members in cash register operation, stock procedures, and customer services.

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• Responded promptly to customer inquiries regarding services offered or product availability.
• Assisted other staff members in completing tasks as needed.
• Assisted in the preparation of food items such as salads, sandwiches, desserts and beverages.
• Conducted regular inventory checks and restocked supplies as necessary.
• Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
• Resolved guest complaints to maintain complete customer satisfaction.
• Conducted routine checks to ensure the freshness and proper storage of ingredients.
• Monitored food quality and presentation before serving to guests.
• Prepared and served drinks and food items according to company standards.

• Customer Service
• Handling Cash
• Team handling
• During events of sports, Serving Food and beverages to customers
• Serve customers in friendly and helpful manner
• Mix ingredients to prepare cocktails and other drinks