Individual support care worker specializing in aged and disability care, demonstrating strong time management and problem-solving skills. With a background in enhancing efficiency and customer satisfaction in various roles, excels in team collaboration and client advocacy. Passionate about creating a supportive environment and committed to advancing skills in crisis intervention and conflict resolution.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Mechanic and accessory fitter
Darwin Mazda
Berrimah
Executed comprehensive vehicle inspections and repairs, ensuring optimal performance and enhancing customer satisfaction through reliable service.
Social and Community Services Employee
Better Connection
Darwin
04.2025 - Current
Key Responsibilities:
Provided one-on-one and group support for children with special needs in home, school, and community settings.
Supported children in daily living activities including personal care, hygiene, dressing, and meal preparation.
Planned and facilitated recreational and educational activities to promote social interaction and skill development.
Assisted clients with community access including attending appointments, shopping, and participating in leisure outings.
Followed individual support plans and behaviour management strategies to ensure safety and well-being.
Promoted independence, choice, and dignity in all care practices.
Collaborated with families, therapists, and other support staff to monitor and meet client needs.
Maintained accurate and timely documentation, including shift reports, incident records, and medication logs.
Supported children in emotional regulation and communication through positive reinforcement and person-centred care.
Administered medication safely according to prescribed guidelines and documented procedures.
Provided transportation to and from school, activities, and appointments when required.
Adapted communication and support strategies based on each child’s individual needs and preferences.
Disability support care worker
Territory Care and Support Services
Darwin
04.2024 - Current
Disability Support Worker (SIL – Aboriginal & Psychosocial Disability Focus)
Key Responsibilities:
Provided daily support to Aboriginal clients, including individuals with mental health conditions and complex trauma backgrounds.
Supported clients transitioning from prison into community-based supported living environments.
Delivered culturally sensitive care while building trust and rapport with clients from diverse backgrounds.
Monitored and supported clients in managing mental health conditions, medication compliance, and emotional regulation.
Assisted with personal care, medication administration, hygiene, meal preparation, and household duties.
Maintained a safe and supportive environment in SIL houses with up to 3 residents, following risk management procedures.
Supported clients in developing life skills including budgeting, cooking, cleaning, and maintaining routines.
Implemented positive behaviour support strategies and de-escalation techniques during challenging behaviours.
Encouraged clients to participate in community activities, cultural connections, and rehabilitation programs.
Maintained accurate shift notes, incident reports, and behaviour documentation in line with NDIS and organisational standards.
Worked collaboratively with case managers, mental health professionals, and family members to deliver holistic, person-centred care.