Mihkel Naaber
Melbourne
Summary
Ready for new challenges. Organized and dependable candidate. Successful at managing multiple priorities with a positive attitude. I'm a quick learner and can get along with almost anybody.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
3
3
Languages
Work History
MAINTENANCE
The Landing Resort
01.2024 - 06.2024
- Upheld high cleanliness standards in common areas through regular custodial duties including sweeping, mopping, and trash removal.
- Used and operated various types of tools such as power saws, sanders, grinders, forklifts, and basic hand tools.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Organized storage areas and tool rooms to keep areas safe and tools easily findable
TRASH TRUCK DRIVER
The Landing Resort
01.2024 - 06.2024
- Drove trucks along established routes, while emptying the bins into the truck.
- Drove carefully through the resort's area, watching out for parked vehicles and people.
- Performed routine maintenance on collection trucks and other equipment.
- Refueled trucks and added other necessary fluids such as oil and hydraulic fluid.
- Washed and disinfected collection truck to maintain professional standards.
- Emptied trucks at Port Hedland landfill
SALES MANAGER
Printerikeskus OÜ
05.2023 - 12.2023
- Handled customer relations issues, enabling quick resolution and client satisfaction
- Resolved customer issues quickly to close deals and boost client satisfaction
- Established and cultivated solid business relationships with new or existing customers
- Achieved sales goals and service targets by cultivating and securing new customer relationships
- Collaborated with upper management to implement continuous improvements and exceed team goals
- Demonstrated products to show potential customers benefits and advantages and encourage purchases
- Maintained financial controls, planned business operations, and controlled expenses while identifying and pursuing opportunities to grow business operations and boost profits
- Used Directo accounting software to manage storage, sales, and transactions.
BARTENDER
Livelife OÜ
7 2019 - 7 2019
- Obtained cash bank and stocked service bar to prepare for operation
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
CUSTOMER SERVICE REPRESENTATIVE / ASSISTANT
Synlab Eesti OÜ
10.2021 - 11.2022
- Actively listened to customers, handled concerns quickly, and escalated major issues to supervisor
- Handled customer inquiries and suggestions courteously and professionally
- Responded to customer requests for products, services, and company information
- Participated in team meetings and training sessions to stay informed about product updates and changes
- Responded to customer requests, offering excellent support and tailored recommendations to address needs
- Maintained up-to-date knowledge of product and service changes
- Educated customers about billing, payment processing, and support policies and procedures
- Trained new personnel regarding company operations, policies, and services
- Monitored cash drawers in multiple checkout stations and maintained an adequate cash supply
- Updated account information to maintain customer records.
CONSTRUCTION WORKER
OÜ Ehitusviis
07.2021 - 08.2021
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects
- Loaded, unloaded, and moved material to and from storage and production areas
- Installed drywall, flooring, and other interior finishes to create finished and functional living and work spaces
- Gathered and disposed of worksite debris to remove safety hazards
- Operated power equipment to move materials and promote job efficiency
- Assisted with successful, time-sensitive renovations of various structures
- Installed new structures, updated systems, and replaced worn components to bring buildings up to current codes
- Helped with door and window installations.
FACTORY ASSISTANT
Värvispectrum OÜ
04.2021 - 06.2021
- Supported production needs by performing routine tasks using standard procedures and equipment
- Supported current production needs by moving items between equipment, conveyors, and staging areas
- Kept work areas clean, organized, and safe to promote efficiency and team safety
- Trained new employees, instructing each in the use of machinery, standard operating procedures, and company policies
- Managed inventory of parts and components
- Performed quality checks on finished products to verify compliance specifications and assign appropriate quality grades.
WAREHOUSE CLERK
Euroworkers OÜ
09.2020 - 01.2021
- Completed cycle counts and monthly inventory
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return
- Utilized forklift and other warehouse equipment to safely load and unload pallets and containers
- Kept documentation and records accurate and up-to-date with the latest data to prevent errors in processing or delivery
- Improved efficiency with quick and accurate loading of boxes
- Used pallet racks and dollies to load and unload goods from trucks and containers
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols
- Reviewed order data to verify transactions and shipping dates
- Packed, secured, labeled, and applied postage to materials to prepare items for shipment
- Handled day-to-day shipping and receiving, overseeing more than a thousand packages per day.
CERTIFIED TRAFFIC CONTROLLER
Gold Security Group OÜ
06.2020 - 09.2020
- Communicated with team members using hand signals and radios
- Assembled signs and cones to direct traffic through construction sites
- Routed traffic around construction sites for worker and driver safety
- Directed traffic in construction sites to maintain safe conditions for workers and motorists
- Partnered with crew members to use stop and slow paddles for multidirectional traffic control
- Trained new traffic controllers to properly use traffic control devices and apply best practices
- Developed and implemented traffic control plans for special events to achieve smooth and organized flow.
Education
Alar Ojastu customer service training -
08.2022 - 05.2022
Training in laboratory medicine -
Synlab Eesti OÜ
07.2022 - 05.2022
Drivers licence and First aid training -
Selge Autokool OÜ
04.2020 - 05.2020
High School Diploma -
Tartu Kristjan Jaak Petersoni Gümnaasium
09.2016 - 05.2019
Skills
Instructing
Customer Service
Accounting
Sales
Strategic Planning
Troubleshooting (Problem Solving)
Management
Timeline
MAINTENANCE
The Landing Resort
01.2024 - 06.2024
TRASH TRUCK DRIVER
The Landing Resort
01.2024 - 06.2024
SALES MANAGER
Printerikeskus OÜ
05.2023 - 12.2023
Alar Ojastu customer service training -
08.2022 - 05.2022
Training in laboratory medicine -
Synlab Eesti OÜ
07.2022 - 05.2022
CUSTOMER SERVICE REPRESENTATIVE / ASSISTANT
Synlab Eesti OÜ
10.2021 - 11.2022
CONSTRUCTION WORKER
OÜ Ehitusviis
07.2021 - 08.2021
FACTORY ASSISTANT
Värvispectrum OÜ
04.2021 - 06.2021
WAREHOUSE CLERK
Euroworkers OÜ
09.2020 - 01.2021
CERTIFIED TRAFFIC CONTROLLER
Gold Security Group OÜ
06.2020 - 09.2020
Drivers licence and First aid training -
Selge Autokool OÜ
04.2020 - 05.2020
High School Diploma -
Tartu Kristjan Jaak Petersoni Gümnaasium
09.2016 - 05.2019
BARTENDER
Livelife OÜ
7 2019 - 7 2019
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