MIHO EREAUT
Maroochydore,QLD
Summary
Versatile and dynamic professional with a proven track record in customer service and time management, notably at BIG BEN English and Nail Salon Florentine as owner/operator. Skilled in fostering strong client relationships and enhancing operational efficiency. Achieved significant client satisfaction through personalized service and effective schedule maintenance. Expert in cash handling and inventory management, ensuring seamless service delivery.
Experienced with customer service, assisting clients with product selections, and resolving inquiries efficiently. Utilizes merchandising techniques to create appealing displays that attract customers and boost sales. Knowledge of inventory management and maintaining organized stockrooms to ensure smooth operations.
Overview
23
23
years of professional experience
Work History
Nail Technician
Aglo
12.2023 - 10.2024
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Supported overall salon operations by assisting with administrative duties, such as booking appointments and handling transactions when necessary.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Kept tidy and organized area to comply with cleanliness standards.
- Consistently received positive feedback from clients regarding my attention to detail, professionalism, and friendly demeanor during their visits.
- Conducted inventory management efficiently, ensuring availability of all necessary nail care supplies.
English Language School Manager
BIG BEN English
05.2016 - 10.2022
- Enhanced student experience by collaborating with faculty to develop engaging academic programs.
- Developed strong relationships with parents and the community through effective communication and involvement in local events.
- Promoted a positive school culture by emphasizing respect, responsibility, and collaboration among students and staff members alike.
- Coordinated staff and student activities to promote a safe and productive learning environment.
- Communicated with parents to encourage active parental participation in education.
Beauty Salon Owner
Nail Salon Florentine
11.2011 - 09.2015
- Developed a loyal client base by consistently delivering high-quality services and fostering positive relationships with customers.
- Increased client satisfaction by providing personalized beauty consultations and recommending suitable products and services.
- Optimized inventory management processes to minimize waste while maintaining adequate stock levels for seamless service delivery.
- Trained new team members on salon procedures, product knowledge, and customer service best practices to ensure consistent quality across all services.
- Enhanced overall salon aesthetics by overseeing regular interior updates, creating a welcoming atmosphere for clients.
- Expanded service offerings by staying current on industry trends and incorporating innovative techniques into the salon''s repertoire.
Nail Technician
Various
04.2002 - 10.2011
Education
No Degree - Nail Artist
Supply Beauty
Sapporo, Japan08-2007
Skills
- Positive customer engagement
- Cash handling accuracy
- Inventory management proficiency
- Attention to detail
- Time management capabilities
- Friendly and helpful
- Honest and dependable
Languages
Japanese
Native or Bilingual
Timeline
Nail Technician
Aglo
12.2023 - 10.2024
English Language School Manager
BIG BEN English
05.2016 - 10.2022
Beauty Salon Owner
Nail Salon Florentine
11.2011 - 09.2015
Nail Technician
Various
04.2002 - 10.2011
No Degree - Nail Artist
Supply Beauty
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