Mihyeon(Alison) Jeon
Perth,WA
Summary
Motivated and adaptable individual with hands-on experience in software development and cybersecurity, gained through working with the cybersecurity and web development teams at the Department of Transport. Contributed to non-profit application projects with Coders for Causes (CFC), where I honed teamwork skills and gained valuable insights into effective leadership. A reliable and dedicated team player with strong organizational abilities, a proactive work ethic, and a commitment to supporting team goals by taking on tasks of varying complexity.
Overview
7
7
years of professional experience
Work History
Senior Technician
Happytel Retail Group
09.2022 - Current
- Provided diagnostic estimates for repairs, tracking malfunctions and breakage to draft repair cost estimates
- Developed expertise in repairing diverse mobile devices, including smartphones and tablets from various brands
- Collaborated with team members to improve overall service quality, resulting in higher customer retention rates
- Inspected, tested and adjusted mechanical and electrical systems to facilitate proper functioning
Intern
Department of Transport
08.2023 - 10.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set
- Improved coding efficiency with introduction of automated testing scripts
Volunteer
CFC (Coders for Causes, UWA Coding Club)
11.2022 - 02.2023
- Contributed to the development of a non-profit application as part of a student-run initiative
- Gained hands-on experience in TypeScript, enhancing programming skills and applying them in real-world projects
- Collaborated with a team of university students to create technical solutions for charities and other non-profit organizations
- Contributed to key phases of the software development process, including coding, testing, and debugging
Store Manager
Hanabing (Korean Dessert Cafe)
08.2019 - 08.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees
- Managed inventory control, cash control, and store opening and closing procedures
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele
- Assisted with training and mentoring new staff members
Web Publisher
AD & PLUS (Web)Advertisement Company
11.2017 - 06.2018
- Improved website performance with regular updates, maintenance, bug fixes, and troubleshooting
- Maintained consistency in branding across all digital channels to enhance brand recognition and credibility among target audiences
Education
Bachelor of Science - Computer Science And Cybersecurity
The University of Western Australia
Perth, WA12.2023
Skills
- PYTHON
- C programming
- SQL
- JAVA
- HTML / CSS / jQuery
- Software Development
- Functional Programming
- Problem-Solving
- Cybersecurity
- Troubleshooting skills
Timeline
Intern
Department of Transport
08.2023 - 10.2023
Volunteer
CFC (Coders for Causes, UWA Coding Club)
11.2022 - 02.2023
Senior Technician
Happytel Retail Group
09.2022 - Current
Store Manager
Hanabing (Korean Dessert Cafe)
08.2019 - 08.2022
Web Publisher
AD & PLUS (Web)Advertisement Company
11.2017 - 06.2018
Bachelor of Science - Computer Science And Cybersecurity
The University of Western Australia
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