Summary
Overview
Work History
Education
Skills
References
Timeline
BusinessAnalyst
MIIA MULDER

MIIA MULDER

Liverpool,Sydney

Summary

Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.

Overview

1
1
year of professional experience

Work History

Warehouse Packer

Vantiva
Preston, NSW
09.2024 - Current
  • Assembled and packed orders according to customer specifications.
  • Labeled boxes, containers, and pallets for shipment purposes.
  • Picked items for customer orders according to order slips or verbal instructions.
  • Packaged items securely in boxes, bags or other containers before shipping.
  • Stocked shelves, racks, and bins with new or transferred merchandise.
  • Packed and unpacked items, checking breakables before stocking on shelves.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Reported any damaged goods or errors in paperwork immediately to supervisor.

Cafe Worker

Buddha Bowl Cafe
Newtown , 2042
03.2024 - 07.2024
  • Greeted customers upon arrival and provided assistance with menu selections.
  • Prepared food orders, such as sandwiches, salads, and beverages.
  • Received payment from customers, processed credit card transactions, and issued change or receipts.
  • Stocked service areas with napkins, utensils, condiments, and other supplies.
  • Adhered to health and safety regulations when handling food items.
  • Managed cash register operations efficiently and accurately.
  • Restocked shelves with merchandise throughout the day as needed.
  • Provided excellent customer service by responding promptly to inquiries and resolving any complaints or issues quickly.
  • Conducted periodic inventories of all products stored in the cafe's pantry.
  • Maintained accurate records of all sales transactions for daily reporting purposes.
  • Communicated effectively with kitchen staff regarding order accuracy and delivery times.
  • Organized work duties to ensure efficient operation of the cafe during peak hours.
  • Assisted in training new employees on proper procedures for taking orders, preparing drinks and foods, cleaning tables.
  • Performed opening, closing duties such as setting up, breaking down stations prior to, after shift hours.
  • Monitored inventory levels of essential items such as coffee beans, milk containers, ensuring adequate supply at all times.
  • Assisted cook with prep work by cutting vegetables and preparing side dishes and salads.
  • Managed inventory and rotated food products in storage to avoid spoilage and waste.
  • Assisted in planning and executing special events and catering services.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Implemented cost control measures to reduce expenses and increase profitability.

Education

Certificate II - Retail & Cosmetics

TAFE NSW
NSW
02-2011

Certificate III - Retail

TAFE NSW
NSW
02-2011

Skills

  • Precision in Work
  • Effective Time Management
  • Troubleshooting Expertise
  • Proficient in Written and Oral Communication
  • Industry Trend Insight
  • Effective Team Participation
  • Availability for Varied Schedules
  • Dependable Attendance
  • Visual Merchandising Knowledge
  • Product Presentation
  • Sales Enhancement Techniques

References

Raffael

Editor / Marketing

0409-301 -017

Alan

PM FRESH / Supervisor

0401-928-288

Timeline

Warehouse Packer

Vantiva
09.2024 - Current

Cafe Worker

Buddha Bowl Cafe
03.2024 - 07.2024

Certificate II - Retail & Cosmetics

TAFE NSW

Certificate III - Retail

TAFE NSW

Similar Profiles

CREATE PROFILE
MIIA MULDER