Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

MIIA MULDER

Liverpool

Summary

Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Warehouse Pick Packer

Vantiva
09.2024 - Current
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.
  • Noted unsafe components inside packages and discussed concerns with supervisors.
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Managed timely and effective replacement of damaged or missing products.
  • Kept work areas neat, clean and free from debris.

Cafe Assistant

Buddha Bowl Cafe
03.2024 - 07.2024
  • Operated cash registers to process cash, credit and debit transactions.
  • Created cappuccinos, iced coffees, teas and lattes for customers.
  • Maintained cafe cleanliness by wiping down tables and counters, restocking condiment bar, emptying trash receptacles and mopping and sweeping floors.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Increased sales significantly by upselling higher-end products to customers.

Warehouse Packer

PM Fresh
03.2022 - 12.2023

.

  • Complied with food storage and handling procedures for safe, hygienic operations.
  • Maintained ingredients and supplies inventories, enabling timely stock replenishment.
  • Packaged food items for shipment and organized orders for delivery.
  • Worked in production to improve efficiency.
  • Monitored food production and quality control to achieve agreed standards.
  • Assembled and packaged food items securely to meet company standards.
  • Operated food production equipment safely and responsibly for quality output.
  • Recorded food production data to enable performance monitoring.
  • Observed company safety procedures and standards when operating machinery, using sharp tools and handling chemicals.
  • Built and packed boxes for shipment.
  • Labeling packages, making special note of fragile or perishable items.
  • Ability to lift up to 50 pounds

Education

Certificate II - Retail & Cosmetics

TAFE NSW
NSW
02-2011

Certificate III - Retail

TAFE NSW
NSW
02-2011

Skills

  • Order picking and packing
  • Time management
  • RF scanner and barcode systems
  • Loading and unloading
  • Pick-list processing
  • Hand-eye coordination
  • Box building and packing
  • Troubleshooting Expertise
  • Sales Enhancement Techniques
  • Effective Team Participation
  • Product Presentation
  • Accurate Database Entry

Certification

  • White Card
  • CPR & First Aid Certified
  • Traffic Controller (TCR) & Implement Traffic Control Plans (IMP)

Timeline

Warehouse Pick Packer

Vantiva
09.2024 - Current

Cafe Assistant

Buddha Bowl Cafe
03.2024 - 07.2024

Warehouse Packer

PM Fresh
03.2022 - 12.2023

Certificate II - Retail & Cosmetics

TAFE NSW

Certificate III - Retail

TAFE NSW
MIIA MULDER