MIJUNDA ANASTASIA WK
Mascot,NSW
Summary
- Accomplished former banking professional with experience as Head of Relationship, bringing strong leadership, client engagement, and strategic communication skills. Throughout my academic and professional journey, I have consistently demonstrated high performance and excellence, graduating with top distinction, and receiving national recognition for outstanding contribution in relationship management. Currently undertaking a Certificate III in Early Childhood Education and Care, aligned with my academic background in Psychology, and planning to progress toward a Diploma in Childcare. With a detail-oriented mindset, strong sense of responsibility, and proactive approach to growth, I am committed to contributing positively and adding value in every role I undertake.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Catering Attendant
DNATA Catering
03.2024 - Current
- Support meal preparation and plating in alignment with menu requirements for both economy and business class passengers.
- Prepared and served food according to safety standards.
- Maintained cleanliness and organization of catering areas.
Head of Relationship
PT Bank Central Asia Tbk
01.2023 - 12.2023
- Coordinate with headquarter and other divisions for pilot projects and improvement
- Helping and managing team members to achieve team's performance
- Manage strategies, supervise team member periodically, and decision making
Personal Relationship Manager
PT Bank Central Asia Tbk
01.2016 - 12.2022
- Maintain relationship with existing individual & organization customers
- Acquire new business from non-existing customers
- Improve and enhance customers' banking portfolios
- Stand out as the ambassador for great customer engagement
- Contribute to increase sales performance as branch revenue
- As of 2021 Achievement, in less than 6 months, I have managed to achieve:
Education
Bachelor's degree - Psychology
Tarumanagara University
Jakarta, Indonesia10.2015
Certificate III (Ongoing Study) - Early Childhood Education And Care
Crown Institute
Skills
- Financial analysis and investment expertise
- Marketing strategy development and sales performance
- Business development and relationship management
- Project monitoring and evaluation
- Customer relationship management
- Interpersonal relations
- Food preparation techniques and expertise
- Food safety
- Attention to detail
- First aid training
Certification
- Certified Graphology and Handwriting Analyst - CGA
- Graphology and Handwriting Interpreter in Human Resources
- Graphology and Handwriting Interpreter in Clinical Psychology
- Becoming the Credible Relationship Officer by Daily Meaning Training
- Ba Zi, Zi Wei Dou Shu, Xuan Kong Flying Star Module 1 by Indomastery Academy School of Chinese Metaphysics
- Consultative Selling Skills - Personal by Global Top Career
- Continuous Improvement PT BCA by PQM
- Sertifikasi Wakil Perantara Pedagang Efek (WPPE) PT BCA by OJK
- Ba Zi Module 2 & 3 by Indomastery School of Chinese Metaphysics
- Xuan Kong Flying Star Module 2 by Indomastery School of Chinese Metaphysics
- Qi Men Dun Jia Astral 1.7 Module 1 Indomastery School of Chinese Metaphysics
Awards
- Best Graduate with The Highest GPA, Psychology, Tarumanagara University, 10/01/15
- Best Relationship Officer, BCA District 12, 10/01/19
- Top 20 Relationship Officer, National Region | PT Bank Central Asia Tbk, 01/01/20
- First Winner: The Best Personal Relationship Manager, Financial Counselor Awards, National Region | PT Bank Central Asia Tbk, 01/01/23
Languages
- English
- Indonesian
Timeline
Catering Attendant
DNATA Catering
03.2024 - Current
Head of Relationship
PT Bank Central Asia Tbk
01.2023 - 12.2023
Personal Relationship Manager
PT Bank Central Asia Tbk
01.2016 - 12.2022
Bachelor's degree - Psychology
Tarumanagara University
Certificate III (Ongoing Study) - Early Childhood Education And Care
Crown Institute