Mika Kobayashi
Annerley,QLD
Summary
Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons.
Overview
7
7
years of professional experience
Work History
Coordinator's Assistant
Honda Kaihatsu
11.2022 - 12.2023
- Entered data, generated reports, and produced tracking documents.
- Coordinated with human resources department to handle payroll and personnel databases.
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
- Managed company schedule to coordinate calendar and arrange travel.
Warehouse Operator
Nippon Express
04.2021 - 10.2022
- Managed a team of warehouse personnel, ensuring proper training in packing procedures, safety protocols, and equipment usage for efficient operations.
- Managed relationships with carriers, ensuring timely pickups and drop-offs while negotiating optimal pricing to control transportation costs.
- Collaborated with sales and customer service teams to address customer inquiries regarding order status updates, delivery delays, or any other shipping-related concerns in a timely manner.
- Developed strong relationships with suppliers, expediting the resolution of any discrepancies in received materials or inventory counts.
Karaoke Shop Assistance
Utaundamura
05.2017 - 03.2021
- Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
- Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Mixed unique and interesting cocktails for customers.
Education
Bachelor of Arts - American And English Literature
Fukushima University
Fukushima, Japan03.2021
Skills
- Customer Communication
- Hospitality service expertise
- Team Collaboration
- Mail handling
- Relationship Building
- Order Accuracy
- Cash Handling
- Table Setting
Timeline
Coordinator's Assistant
Honda Kaihatsu
11.2022 - 12.2023
Warehouse Operator
Nippon Express
04.2021 - 10.2022
Karaoke Shop Assistance
Utaundamura
05.2017 - 03.2021
Bachelor of Arts - American And English Literature
Fukushima University
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