MIKA SMITHJONES
Kleinton
Summary
Administrative professional with strong organizational skills and focus on efficient office management. Known for fostering team collaboration and adapting to changing needs to achieve results. Expertise in project coordination, scheduling, and maintaining accurate records. Reliable and results-oriented with proactive approach to problem-solving and process improvement.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Administration Officer
Bonjour Toowoomba Language Center
01.2021 - Current
- Organised meetings for staff members, as well as new/ prospective students
- Processed invoices, purchase orders and other financial paperwork
- Coordinated the recruitment process from initial job advertisement through to interviewing candidates
- Answered incoming telephone calls and responded to customer enquiries promptly and courteously
- Updated databases with new customer contact details or changes in existing accounts
- Maintained positive working relationship with fellow staff and management
- Maintained front desk to provide positive first impression
Japanese Teacher
Bonjour Toowoomba Language Center
10.2020 - Current
- Students aged 6 years old and up to retired
- Developed and implemented lesson plans to teach Japanese language, culture, customs, and traditions
- Created engaging activities that encouraged student participation in the classroom
- Promoted active learning by incorporating interactive activities such as role-plays, games, and group projects into lesson plans.
- Adapted instructional materials based on varying needs of learners from different backgrounds
- Maintained consistent communication with parents regarding student progress and behavior concerns, fostering collaborative partnerships for student success.
Receptionist
Air Hair Studio
02.2024 - 06.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
Independent Consultant
Arbonne
03.2019 - 01.2023
- Provided strategic advice, technical guidance, and process improvement support to clients
- Managed client relationships through regular communication regarding expectations, timelines, deliverables
- Placed orders for customer purchases and personal inventory to maintain consistent stock
- Conducted events online and at individual homes to promote products
- Identified needs of customers promptly and efficiently
Education
Degree - Tourism and Hospitality
Ritsumeikan Asia Pacific University
03.2013
Skills
- Office administration
- Customer Relations
- Schedule management
- Staff management
- Invoice processing
Certification
Working with children card /Blue Card
Card Number 2021553/2
Expiry date 13/02/2027
Languages
English
Full Professional
Japanese
Native or Bilingual
Korean
Elementary
Timeline
Receptionist
Air Hair Studio
02.2024 - 06.2024
Administration Officer
Bonjour Toowoomba Language Center
01.2021 - Current
Japanese Teacher
Bonjour Toowoomba Language Center
10.2020 - Current
Independent Consultant
Arbonne
03.2019 - 01.2023
Working with children card /Blue Card
Card Number 2021553/2
Expiry date 13/02/2027
Degree - Tourism and Hospitality
Ritsumeikan Asia Pacific University
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