Mikaela Belcastro
Sydney,NSW
Summary
With a background in pharmacy assistance/management and current experience as a teacher's aide, I bring a versatile skill set to support students' academic and personal development. Proficient in data entry, I ensure administrative tasks are handled efficiently. As a teacher's aide, I provide tailored support to students in both mainstream and support units, fostering their well-being and facilitating their personal growth. Committed to creating an inclusive and nurturing environment, I strive to empower students and peers to excel academically and thrive emotionally.
Overview
7
7
years of professional experience
1
1
Certification
Work History
School Learning Support Officer
Doonside Technology High School
Doonside
04.2022 - Current
- Provide support to students by monitoring their progress, answering questions, and helping with assignments.
- Instruct small groups of students on specific topics within the scope of teacher's lesson plan.
- Supervise student activities during recess, lunchtime, and other breaks.
- Conduct one-on-one tutoring sessions with struggling students.
- Collaborate with teachers to develop instructional plans that meet individual needs of students.
- Assist in administering standardized tests according to state guidelines.
- Prepare documents such as letters, emails and forms as requested by teachers or administration staff.
- Maintain confidential records related to student performance and behavior issues.
- Answer phones and take messages when necessary.
- Participate in professional development workshops offered by school district.
- Assist with special projects such as organizing field trips or fundraising events.
- Provide direct one-on-one support to students with disabilities in an educational setting.
- Assist with writing and implementation of IEPs including accommodations and modifications for each student assigned to me.
- Assess student's abilities to determine if they are meeting state standards for their grade level.
Senior Pharmacy Technician
Chester & Jakes Pharmacy
Blacktown
04.2017 - Current
- Provided information to pharmacists for medication orders and prescription refills.
- Conducted daily inventory of pharmaceuticals and medical supplies.
- Ordered medications from wholesalers as needed to maintain adequate stock levels.
- Assisted customers with questions regarding their medications or health concerns.
- Verified that all incoming prescriptions were accurate and complete prior to dispensing them.
- Coordinated delivery services for customers unable to pick up their medications in person.
- Trained new technicians on proper procedures for dispensing drugs.
- Organized workflow within the pharmacy department by assigning tasks appropriately among staff members.
- Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Maintained updated knowledge through continuing education and advanced training.
- Delivered products to customer locations on time.
Receptionist
Raine & Horne
Baulkham Hills, NSW
05.2018 - 08.2019
- Greeted visitors and provided them with assistance.
- Scheduled appointments for clients and other visitors.
- Performed data entry tasks into various computer systems accurately and promptly.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Answered and directed incoming calls using multi-line telephone system.
- Processed payments and updated accounts to reflect balance changes.
- Managed maintenance requests from tenants in a timely manner.
- Ensured that all rent payments were collected on time by following up with tenants.
- Assisted with the preparation of rental agreements, lease renewals and other documents related to property management.
Education
High School Diploma -
Wyndham College
09-2014
Skills
- Small Group Instruction
- Behavior Management
- Special Needs Support
- Student Support
- One-to-One Instruction
- Data Entry
- Administrative Support
- Scheduling
- PC proficient
- Time Management
- Organization skills
- Verbal and written communication
Certification
- Working With Children's check
- CPR and Anaphylaxis
- MultiLit
References
References available upon request.
Timeline
School Learning Support Officer
Doonside Technology High School
04.2022 - Current
Receptionist
Raine & Horne
05.2018 - 08.2019
Senior Pharmacy Technician
Chester & Jakes Pharmacy
04.2017 - Current
High School Diploma -
Wyndham College
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