Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mikaela Hegarty

Sydney,NSW

Summary

My name is Mikaela and i'm 23 years old. As an Internal Account Manager, I like making sure everything's in the right place at the right time and working with people to get things done. I like staying active, I love pilates and the gym and when i'm not doing that you'll probably find me out trying new places to eat or catching up with friends.

Overview

4
4
years of professional experience

Work History

Internal Account Manager

EFM Logistics
Pyrmont
12.2025 - Current
  • Build and maintain strong relationships with customers
  • Understand customers needs, goals and pain points
  • Track fulfillment, SLA's and timelines
  • Maintain account documentation and records
  • Organization and attention to detail
  • Problem solving and customer first mindset
  • Process transport orders and bookings

Despatch Coordinator

Workwear Group
Melbourne Airport, VIC
02.2022 - 11.2025
  • Prepare and process despatch documentation and driver activity records, ensuring all information is accurate and up to date
  • Coordinate the despatch of local, interstate and international orders, working with multiple transport companies to meet delivery schedules
  • Accept, check and despatch stock while performing adjustments as needed
  • Operating forklifts and warehousing equipment safely, adhering to OH&S procedures for loading, unloading and handling stock
  • Monitor shipment progress using tracking systems, addressing delays or issues promptly
  • Assist and communicate with customers ensuring professional and efficient service
  • Acting supervisor when required, overseeing daily despatch operations, allocating tasks, and supporting team members.
  • Maintain accurate and consistent records to support smooth warehouse operations and reliable reporting

Education

High School Diploma -

Roxburgh College
Melbourne, VIC
11-2020

Skills

  • Organizational skills
  • Effective communication
  • Time management
  • Documentation and recordkeeping
  • Team collaboration
  • Report preparation

Timeline

Internal Account Manager

EFM Logistics
12.2025 - Current

Despatch Coordinator

Workwear Group
02.2022 - 11.2025

High School Diploma -

Roxburgh College
Mikaela Hegarty