Mikaela MIles
Highett
Summary
Focused Basketball Referee with 2 years of experience. Manage escalated situations with strong interpersonal skills and confident calls. Known for accuracy and quick decision making. Reliable basketball official with 2+ years of experience. Proficient in Basketball Victoria rules and well-versed in making speedy and accurate calls.
Consistently regarded for fairness and consistency in calls. Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving. Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations.
Overview
2
2
years of professional experience
Work History
Basketball Referee
Southern Basketball Association
2022.09 - Current
- Managed pre-game setup activities such as inspecting court conditions, ensuring proper equipment availability.
- Facilitated smooth gameplay by efficiently resolving disputes among players, coaches and, spectators.
- Received positive feedback frequently from players, parents and coaches for being fair and consistent official.
- Provided safe playing environment for players by monitoring activity.
- Contributed to a positive game environment by maintaining a professional manner and interacting respectfully with players, coaches, and spectators.
- Trained and mentored new referees and officials
- Educated athletes, coaches of all ages about game rules and regulations.
- Interpreted and applied rules and regulations in sports.
- Notified players, coaches and officiating team of rule infractions and relevant penalties.
- Instructed players and coaches on basketball game rules.
- Ensured player safety by closely monitoring on-court actions and addressing any violations promptly.
Customer Service Cashier
Picasso's Hampton
2023.06 - 2024.02
- Enabled customers to feel welcomed, and appreciated by answering questions about food sold throughout store.
- Maintained current knowledge of store deals to customers.
- Performed cash, and card transactions to complete customer purchases.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Managed cash register operations accurately.
- Processed customer orders and accurately handled payment transactions.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
High School Diploma -
Sandringham College - Sandringham Campus
Sandringham, VIC2025
Certificate III -
Holmesglen Institute
Moorabbin, VIC2025
Moorabbin Primary School
Moorabbin, VIC2019
Skills
- Gameplay Judging
- Consistent enforcement
- Relationship Building
- Public Safety
- Lower body strength
- Physical Fitness
- Emotional Control
- Growth Mindset
- Refereeing and Coaching
- Memory retention
- Coaching and Mentoring
- Game and Match Rules
Timeline
Customer Service Cashier
Picasso's Hampton
2023.06 - 2024.02
Basketball Referee
Southern Basketball Association
2022.09 - Current
High School Diploma -
Sandringham College - Sandringham Campus
Certificate III -
Holmesglen Institute
Moorabbin Primary School
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