Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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MIKAELA NICHOL

Newcastle,NSW

Summary

Dynamic Administration Officer with a proven track record at Arbor Guy, excelling in client service and stakeholder liaison. Expert in Microsoft Office Suite and records management, I thrive on enhancing operational efficiency and fostering strong relationships. Passionate about delivering exceptional support and driving team success in fast-paced environments.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Administration Officer

Arbor Guy
02.2025 - 12.2025
  • Provided high-level administrative support, managed quoting, job creation, scheduling, invoicing, timesheets, and liaised with councils and contractors.
  • Developed and maintained filing systems for easy document retrieval.
  • Assisted in preparing reports and presentations for internal meetings.
  • Handled incoming calls, emails, and correspondence professionally.

Office Administrator

Northrop Consulting Engineers
11.2022 - 05.2024
  • Managed daily office operations, travel coordination, records, compliance documentation, and tender support.
  • Managed office supplies and inventory for engineering team efficiency.
  • Supported onboarding processes for new hires in administrative roles.
  • Facilitated travel arrangements for staff attending client engagements.

Business Owner

Fast and Fresh Catering
07.2020 - 07.2022
  • Oversaw administration, payroll, invoicing, financial reporting, and team leadership.
  • Managed daily operations of catering services for diverse events.
  • Developed menus tailored to client preferences and dietary needs.

Manager

KP Catering
12.2016 - 07.2020
  • Managed operations, budgets, staff training, and customer relationships.
  • Developed menu options tailored to client preferences and dietary needs.
  • Fostered strong relationships with vendors for reliable supply chain management.
  • Trained and mentored junior staff on catering best practices and protocols.

Shift Supervisor

Pizza Hut
12.2012 - 04.2018
  • Supervised staff, ensured quality control, and resolved customer issues.

Education

High School Certificate -

All Saints College

Certificate III -

Retail Services

Skills

  • Administrative & Office Coordination
  • Client Service
  • Scheduling
  • Microsoft Office Suite
  • Records Management
  • Invoicing & Timesheets
  • Stakeholder Liaison

Certification

  • Microsoft Excel Office 365 - Intermediate
  • Microsoft Word Office 365 - Intermediate

References

Available upon request.

Timeline

Administration Officer

Arbor Guy
02.2025 - 12.2025

Office Administrator

Northrop Consulting Engineers
11.2022 - 05.2024

Business Owner

Fast and Fresh Catering
07.2020 - 07.2022

Manager

KP Catering
12.2016 - 07.2020

Shift Supervisor

Pizza Hut
12.2012 - 04.2018

High School Certificate -

All Saints College

Certificate III -

Retail Services
MIKAELA NICHOL