Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Mikaela Sambrook

Boambee,NSW

Summary

Hi Kmart,

My name is Mikaela, and I'm reaching out to express my interest in joining the team at Kmart Toormina. Here's a bit about myself: I possess strong customer service skills, am highly motivated, and thrive on tackling new challenges. I excel at working under pressure and consistently meet deadlines. Whether working independently or as part of a team, I'm effective and efficient. I prioritize engaging with customers and colleagues to build strong relationships within the business. Additionally, I'm innovative and always eager to collaborate to find more efficient ways to accomplish tasks

Overview

4
4
years of professional experience

Work History

Barista

Mcdonalds
Coffs Harbour, Nsw
03.2023 - Current
  • Provided excellent customer service and attention to customers when face-to-face.
  • Handled all delegated tasks in a mature and professional manner.
  • Demonstrated team work
  • Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Utilized POS system to receive and process customer payments.

Retail Sales Assistant

Ampol
Coffs Harbour, Nsw
09.2022 - Current
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Managed cash register operations using POS system and processed sales and returns.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Calculated pricing, applied discounts and collected payments to process transactions.

Food Server

Boost juice
Coffs Harbour, Nsw
09.2022 - Current
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
  • Cleaned utensils, dishes and glasses for customer use.
  • Acquired new skills to support team and further accommodate customer needs.
  • Worked in fast-paced, ever-changing environment.

Coles Services

Coles
Coffs Harbour, NSW
07.2022 - 09.2022
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
  • Measured and mixed detergents with water for use in commercial cleaning.
  • Dusted ceiling fans and air vents to eliminate dirt buildup.
  • Spot-cleaned glass surfaces and windows with cleaning solutions.
  • Followed established safety rules, OSHA guidelines and company safety policies and procedures.

Work Experience

LJS Mechanics - Krystal Silvester 0423747026
Coffs Harbour, Nsw
01.2020 - 01.2021
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Used cleaning chemicals following proper guidelines.
  • Maintained and organized cleaning supplies stock.
  • Stored tools in assigned locations, maintaining clean, orderly storage and maintenance habits.

Education

Diploma of Beauty Therapy - Beauty

North Coast Institute of TAFE
Coffs Harbour
11-2023

Coodenup Collage
Coodenup , Wa

Yr 7-9

Orara High School
OraraSambrookFinishedNsw NswNsw

Skills

  • Customer service
  • Vast understanding of OH&S
  • Cash handling
  • Computing Skills
  • Drivers license
  • Teamwork
  • Processing payments
  • Interpersonal and written communication
  • Documentation and recordkeeping
  • Customer assistance
  • Exceeding Customer Expectations
  • exceeding business KPIs

References

Macksville freight - 0434615807Kristle Becker 

Coles line supervisor - Justin alderson  0481084605

Hair and Beauty TAFE - Carman Blackette  0413792711

Timeline

Barista

Mcdonalds
03.2023 - Current

Retail Sales Assistant

Ampol
09.2022 - Current

Food Server

Boost juice
09.2022 - Current

Coles Services

Coles
07.2022 - 09.2022

Work Experience

LJS Mechanics - Krystal Silvester 0423747026
01.2020 - 01.2021

Diploma of Beauty Therapy - Beauty

North Coast Institute of TAFE

Coodenup Collage

Yr 7-9

Orara High School

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Mikaela Sambrook