MIKAELA VIRUES
Calgary
Summary
Passionate individual with exceptional interpersonal and communication skills. Seeking a part-time bartending or serving position that offers professional challenges utilizing people skills, excellent time management and problem-solving skills. Successful in delivering quality service in fast-paced environments with high-volumes of patrons.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Jr. Manager & Bartender
Cowboys Night Club
08.2023 - 08.2024
- Organized and promoted events to increase venue traffic.
- Developed marketing strategies to attract new customers.
- Provided excellent customer service in a fast-paced environment.
- Implemented promotional deals and customer engagement initiatives.
- Reported project results to senior project manager.
Research Student
University Of Calgary
05.2022 - 08.2024
- Assessed data using scientific methods while following important specifications
- Conducted research for proposals and assessed potential impact on constituents
- Recorded and analyzed data to produce reports of results
- Coordinated and managed laboratory projects and experiments
Head Bartender
The Back Alley
05.2022 - 07.2023
- Performed opening and closing duties, printing sales reports, setting up for incoming shift
- Trained new bartenders on drink preparation, product promotion, and sanitation protocol
- Served high customer volumes during special events, nights, and weekends
- Upsold menu items to customers, driving up per sale revenues and maximizing profits
Lead Hostess
Earls Kitchen + Bar Restaurant
08.2020 - 08.2021
- Supported servers, food runners, and bussers with keeping dining area ready for every guest
- Took reservations and to-go orders by phone, packed to-go orders for delivery, answered customer questions, and informed of accurate wait times
- Cultivated positive guest relations by managing information and orchestrating speedy seating
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service
Education
Bachelor of Health Sciences - Biomedical Sciences
University of Calgary
Calgary, AB04-2026
Skills
- Fluent in Spanish
- High-Volume Environments
- Troubleshooting
- Strong multitasking
- Sales Promotion
- Engaging Customers
- Billing and Payment Processing
- Professional Service Standards
- Professional Relationships and Teamwork
- Guest Satisfaction
- Cash Handling and Management
Certification
- ProServe Certification, 05/05/22, 202205050127
- Alberta Health Services Food Handling Course, 01/01/15
Awards
- Global Learning Award, 2024
- Jason Lang Scholarship, 2022, 2023, 2024
- President's Admission Scholarship, 2021
- Alexander Rutherford Scholarship, 2021
Timeline
Jr. Manager & Bartender
Cowboys Night Club
08.2023 - 08.2024
Research Student
University Of Calgary
05.2022 - 08.2024
Head Bartender
The Back Alley
05.2022 - 07.2023
Lead Hostess
Earls Kitchen + Bar Restaurant
08.2020 - 08.2021
- ProServe Certification, 05/05/22, 202205050127
- Alberta Health Services Food Handling Course, 01/01/15
Bachelor of Health Sciences - Biomedical Sciences
University of Calgary
Similar Profiles
Mya UdowiczMya Udowicz
Tub Girl at Cowboys Night ClubTub Girl at Cowboys Night Club
Kaia PhilenKaia Philen
Premium Lounge Attendant at Cowboys ClubPremium Lounge Attendant at Cowboys Club
ZANE LIDDLEZANE LIDDLE
Gaming Supervisor at Cowboys Leagues ClubGaming Supervisor at Cowboys Leagues Club