Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Mikaila Van Wyk

Maryborough

Summary

I consider myself a dynamic retail professional with 7 years of experience in customer service and operational management, excelling in fast-paced environments. Proven abilities to engage customers proactively while maintaining high standards of store organisation and cleanliness. I am committed to fostering a welcoming atmosphere and delivering exceptional service in every interaction.


I hold a Bachelor of Digital Media from CQUniversity, where I gained hands-on experience in photography, film editing, website creation, graphic design, digital innovation, and communication strategy. With four years of creative development, I’ve built a strong foundation in visual storytelling and digital media production. Photography remains my strongest passion, and I’m dedicated to growing it into a full-time professional career.

Overview

8
8
years of professional experience

Work History

Kitchen Cook / Shop Assistant

Spar Express Urangan
04.2025 - Current
  • Cleaned and sanitized work areas, utensils and equipment.
  • Promoted excellence in food quality and presentation for kitchen staff.
  • Developed strategies to enhance catering and retail food service revenue and productivity goals.
  • Managed inventory and ordered food and supplies to maintain adequate stock.
  • Monitored food quality and presentation to maintain high standards.
  • Followed health, safety and sanitation guidelines while preparing and serving food.
  • Prepared and cooked meals according to recipes and customer specifications.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Kept kitchen clean and organized by performing daily maintenance tasks.

Shop Assistant

Spar Express Kawungan
04.2024 - 04.2025
  • Working at Spar Express involves serving customers and maintaining store appearance in a fast-paced environment. Along with additional tasks of assisting in the shop's kitchen and preparing Bea Marie food for customers to choose from. Other responsibilities include:
  • Washed dishes, utensils and other kitchen items, ensuring a clean and hygienic kitchen
  • Performed basic food preparation tasks, such as chopping vegetables, to help in the kitchen during peak hours
  • Properly stored food items and ingredients in accordance with food safety regulations
  • Learned how to make delicious coffee for customers with the store's espresso machine

Console Operator

Fresh Trading Co.
10.2022 - 05.2024
  • Working with Fresh Trading Co. included implementing many skills I acquired at The Lenox Street Store. Along with providing excellent customer support, I was required to:
  • Complete safety compliance and follow safety protocols for handling fuel, managing spills and ensuring operational equipment functioning properly.
  • Monitor fuel levels and notify management when refilling is required
  • Conduct regular inspections of equipment and safety systems to ensure proper functioning and address maintenance issues.
  • Managing and running the petrol station alone

Shop Assistant

The Lenox Street Store
07.2017 - 10.2022
  • While at The Lenox Street Store, I held many responsibilities that contributed to the daily running and managing the shop floor. This included tasks such as:
  • Engaging proactively with customers
  • Organizing inventory and ordering new products to ensure availability
  • Maintaining a clean and organised store environment
  • Operating the cash register

Education

Bachelor Of Digital Media - Photography

CQUniversity
Bundaberg, QLD
11.2024

Skills

  • Adaptability
  • Ability to Work Under Pressure
  • Fast Learner
  • Computer Skills
  • Microsoft Office
  • Creative Problem Solving
  • Analytical Thinking Skills
  • Good time management
  • Organizational Skills
  • Strategic Planning
  • Cook training
  • Customer service

Timeline

Kitchen Cook / Shop Assistant

Spar Express Urangan
04.2025 - Current

Shop Assistant

Spar Express Kawungan
04.2024 - 04.2025

Console Operator

Fresh Trading Co.
10.2022 - 05.2024

Shop Assistant

The Lenox Street Store
07.2017 - 10.2022

Bachelor Of Digital Media - Photography

CQUniversity

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Mikaila Van Wyk