Mikaila Wilkie
Birtinya,Queensland
Summary
To attain a steady job where I can challenge myself, get out of my comfort zone and continue to acquire new skills.
Overview
11
11
years of professional experience
Work History
Inventory and Stock
Tradecorp International
Upper Mount Gravatt, QLD, 4122
03.2022 - Current
- Process gate in and gate out reports daily for QLD and WA depots.
- Monitor dispatch inbox and action emails as required.
- Performed data entry and completed proper paperwork.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Developed inventory reports to provide management with comprehensive data on inventory levels.
- Liaising with depot managers and sales persons to ensure up to date data in system.
Leasing/Dehires Admin
Tradecorp International
Upper Mount Gravatt, QLD, 4122
08.2021 - 03.2022
- Actioning and processing leasing applications and dehires within a 3 hour time frame.
- Monitoring multiple inboxes and actioning emails daily.
- Answering and managing incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Processing and reviewing credit reports for lease applications.
- Liaising with transport companies and depots to collect and dehire shipping containers.
- Processing sale orders and tax invoices in Accentis.
Sales Consultant
RACQ
Morayfield, QLD
08.2016 - 07.2021
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Evaluated customer purchase requirements and provided general advice.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
Checkout Operator
Kmart
Morayfield, QLD
08.2012 - 07.2016
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise at registers
- Worked closely with shift manager to solve problems and handle customer concerns.
IT Traineeship
Brisbane Catholic Education
St. Columban's College
01.2014 - 11.2015
- Skilled at working independently and collaboratively in a team environment.
- Troubleshooting computer hardware and software.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
High School Diploma -
St. Columban's College
Caboolture, QLD11.2015
Skills
- Research
- Dependable and Responsible
- Flexible and Adaptable
- Social Perceptiveness
- First Aid/CPR
- Problem-Solving
- Attention to Detail
- Customer Service
- Friendly, Positive Attitude
- Organizational Skills
Timeline
Inventory and Stock
Tradecorp International
03.2022 - Current
Leasing/Dehires Admin
Tradecorp International
08.2021 - 03.2022
Sales Consultant
RACQ
08.2016 - 07.2021
IT Traineeship
Brisbane Catholic Education
01.2014 - 11.2015
Checkout Operator
Kmart
08.2012 - 07.2016
High School Diploma -
St. Columban's College