Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mikaila Wilkie

Birtinya,Queensland

Summary

To attain a steady job where I can challenge myself, get out of my comfort zone and continue to acquire new skills.

Overview

11
11
years of professional experience

Work History

Inventory and Stock

Tradecorp International
03.2022 - Current
  • Process gate in and gate out reports daily for QLD and WA depots.
  • Monitor dispatch inbox and action emails as required.
  • Performed data entry and completed proper paperwork.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Developed inventory reports to provide management with comprehensive data on inventory levels.
  • Liaising with depot managers and sales persons to ensure up to date data in system.

Leasing/Dehires Admin

Tradecorp International
08.2021 - 03.2022
  • Actioning and processing leasing applications and dehires within a 3 hour time frame.
  • Monitoring multiple inboxes and actioning emails daily.
  • Answering and managing incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Processing and reviewing credit reports for lease applications.
  • Liaising with transport companies and depots to collect and dehire shipping containers.
  • Processing sale orders and tax invoices in Accentis.

Sales Consultant

RACQ
08.2016 - 07.2021
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Responded to telephone and in-person requests for information.
  • Followed up with existing customers to provide additional support and address concerns.
  • Evaluated customer purchase requirements and provided general advice.
  • Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.

Checkout Operator

Kmart
08.2012 - 07.2016
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise at registers
  • Worked closely with shift manager to solve problems and handle customer concerns.

IT Traineeship

Brisbane Catholic Education
01.2014 - 11.2015
  • Skilled at working independently and collaboratively in a team environment.
  • Troubleshooting computer hardware and software.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.

Education

High School Diploma -

St. Columban's College
Caboolture, QLD
11.2015

Skills

  • Research
  • Dependable and Responsible
  • Flexible and Adaptable
  • Social Perceptiveness
  • First Aid/CPR
  • Problem-Solving
  • Attention to Detail
  • Customer Service
  • Friendly, Positive Attitude
  • Organizational Skills

Timeline

Inventory and Stock

Tradecorp International
03.2022 - Current

Leasing/Dehires Admin

Tradecorp International
08.2021 - 03.2022

Sales Consultant

RACQ
08.2016 - 07.2021

IT Traineeship

Brisbane Catholic Education
01.2014 - 11.2015

Checkout Operator

Kmart
08.2012 - 07.2016

High School Diploma -

St. Columban's College

Similar Profiles

CREATE PROFILE
Mikaila Wilkie