Mikayla Aloisi
Holden Hill,SA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Shift Runner
Dominos Pizza
10.2022 - Current
- Improved shift efficiency by implementing effective time management strategies and delegating tasks appropriately.
- Enhanced team productivity through continuous training, skill development, and performance feedback.
- Maintained a safe and clean working environment by enforcing company policies and procedures.
- Streamlined communication between team members for better coordination and improved overall shift performance.
Delivery Expert
Dominos Pizza
08.2022 - Current
- Improved customer satisfaction by ensuring timely and accurate deliveries.
- Enhanced operational efficiency by optimizing delivery routes using GPS technology.
- Maintained excellent communication with customers, providing updates on delivery status and answering inquiries.
- Collaborated with team members to ensure smooth workflow and fast order processing.
Customer Service Representative
Zambrero's
06.2023 - 10.2023
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Processed customer service orders promptly to increase customer satisfaction.
Customer Service Representative
Dominos's Pizza
03.2020 - 08.2022
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Answered constant flow of customer calls with minimal wait times.
- Processed customer service orders promptly to increase customer satisfaction.
Education
Bachelor of Education - Early Childhood Education
University of South Australia
Adelaide, SA11.2027
High School Diploma -
Marden Senior College
Adelaide, SA11.2022
Skills
- Cash handling proficiency
- Adaptability and flexibility
- Complaint handling
- Effective communication
- Team leadership
- Food safety compliance
Timeline
Customer Service Representative
Zambrero's
06.2023 - 10.2023
Shift Runner
Dominos Pizza
10.2022 - Current
Delivery Expert
Dominos Pizza
08.2022 - Current
Customer Service Representative
Dominos's Pizza
03.2020 - 08.2022
Bachelor of Education - Early Childhood Education
University of South Australia
High School Diploma -
Marden Senior College