Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mikayla Barry

Mikayla Barry

Torquay,VIC

Summary

Experienced Service supervisor bringing 4 years of quality performance in customer support supervisory roles. Skilled in mentoring team members to deliver exceptional service and building team morale through building strong relationships with team, effective communication and positive performance feedback. Accustomed to defusing customer dissatisfaction and managing competing priorities with superior results. I am a high-energy Recreational Leader who also has a passion for meeting new people and as well as working with youth and children.

Overview

4
4
years of professional experience

Work History

Customer Service Supervisor

Woolworths
12.2020 - Current
  • Assisted with training and development of team members.
  • Handled customer complaints and inquiries.
  • Monitored team's performance and gave feedback when necessary.
  • Updated job knowledge by attending workshops, training sessions and educational opportunities.

Head Gymnatics Coach

Surf Coast Gymnastics
09.2021 - Current
  • Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
  • Assessed student progress and provided feedback to improve technique and performance.
  • Developed lesson plans and routines for individual students to meet personal goals and abilities.
  • Collaborated with coaches, students, and administrators to run high-quality program.
  • Instructed individual and group classes to customize needs and emphasize proper technique and safety.

Camp Counselor

Camp America
04.2023 - 08.2024
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Education

High School Diploma -

Surf Coast Secondary College
Torquay

Childhood Care & Education

Gordon TAFE
Geelong
11.2021

Skills

  • Commination skills
  • Team Bonding
  • Schedule planning
  • Active Listening
  • Program Leadership
  • Problem solving

Languages

Indonesian
Professional Working

Timeline

Camp Counselor

Camp America
04.2023 - 08.2024

Head Gymnatics Coach

Surf Coast Gymnastics
09.2021 - Current

Customer Service Supervisor

Woolworths
12.2020 - Current

High School Diploma -

Surf Coast Secondary College

Childhood Care & Education

Gordon TAFE

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Mikayla Barry