Summary
Overview
Work History
Education
Skills
Referees
Timeline
Generic

Mikayla Heilig

Beerburrum,QLD

Summary

Dynamic professional with a proven track record at GoTurf, enhancing operational efficiency and customer satisfaction. Skilled in office administration and customer service, demonstrated through effective scheduling and positive client interactions. Excelled in fast-paced environments, significantly contributing to team success and sales growth. Expert in time management and organization, ready to bring valuable experience and a results-driven approach to your team.

Overview

8
8
years of professional experience

Work History

Farm Hand and Administration

GoTurf
01.2020 - Current
  • Operated various farm machinery including tractors, harvesters, and mowers for efficient land cultivation and crop production.
  • Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Maintained a clean, organized, and welcoming reception area with updated reading materials for visitors while monitoring security by verifying visitor credentials and issuing visitor badges.
  • Maintained inventory of office supplies, preventing shortages and supporting daily operations.

Back Area Crew Member

McDonald's
04.2019 - 02.2020
  • Participated in regular safety meetings, reinforcing best practices for personal hygiene, safe food handling techniques, and workplace hazards prevention measures while on duty.
  • Enhanced coworker morale by promoting open communication channels among the back area crew members while consistently demonstrating a positive attitude towards responsibilities.
  • Contributed to meeting sales targets by accurately preparing large orders within specified timeframes, maximizing customer satisfaction.
  • Maintained cleanliness and organization of workstations, contributing to a safe and sanitary work environment.
  • Collaborated with team members to ensure smooth workflow and meet high volume demands during peak hours.

Bakery Worker

Beefy's
07.2016 - 12.2017
  • Collaborated with team members to maintain a positive and productive work environment, ensuring smooth daily operations.
  • Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.
  • Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming bakery environment.
  • Increased sales with effective product promotions and attractive displays.

Education

High School Diploma -

Glasshouse Christian College
Beerwah, QLD
12.2019

Certificate III - Business Administration

Look Now Training
Maroochydore, QLD
10.2019

Skills

  • Customer Relations
  • File Maintenance
  • Calendar Management
  • Time Management
  • Organization skills
  • Scheduling
  • Office Administration
  • Business Administration

Referees

Zac Hall 

Operations Manager, H&H Metal Recycling, Kunda Park 4556

0407 594 457

zachall@hhmetalrecycling.com.au



Toby Harpham

Pivot Advisory Consulting

0418 191 127

toby@pivotadvisory.com.au


Timeline

Farm Hand and Administration

GoTurf
01.2020 - Current

Back Area Crew Member

McDonald's
04.2019 - 02.2020

Bakery Worker

Beefy's
07.2016 - 12.2017

High School Diploma -

Glasshouse Christian College

Certificate III - Business Administration

Look Now Training

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Mikayla Heilig