Mikayla Mayes

- Oversee both service and online Departments, responsible for all general management tasks.

- Manage roster for team of 30+

- liaise with other department managers to utilise and maximise staff productivity

- Manage high cash flow

- Proficient in payroll systems

- Excellent fundraising results

- Receive and respond to customer complains in a professional manner

- Induction and training of new staff

- Performance management

- Responsible for audit safety, cleaning and financial audit results

- Prioritise tasks and delegate where appropriate

- Maintain great department standards under extremely fast paced conditions

- Comprehend, monitor and improve on business results

- Development and support of team members

- Clear communication of expectations and results between upper management and team

- Manage department budgets

- Present

service and online department results during weekly team meeting

- Employee satisfaction over 90% in latest employee survey

- Responsible Key Holder

- Proven success in building excellent customer connections

- Prepare a variety of foods from burgers, fried goods, yiros, salads and more.

- manage and rotate stock efficiently

- cash and eftpos management

- working under extremely fast paced conditions

- maintain a clean and sanitary food safety environment

- prioritise tasks ready to meet customer demands

- Provided personal care including showering, grooming, toileting.

- Cooking dishes from a variety of cultural backgrounds

-Home cleaning

- Specialised dementia care

- Client transport

- Social re-engagement

- Physio plan implementation

- Supporting clients to maintain a healthy lifestyle

- Accompanied appointment visits

- Taking and submitting clients notes in a timely fashion