Mikayla Mulloy
Summary
Hello! I'm graduating in July 2024, though classes finish on the 31st of May. Before starting a graduate program, I am keen to branch out to other employment. I feel I'm experienced enough from my studies to start a graduate program. However, I want to take a break from my studies while working in an industry based on customer service. I have always worked in customer service settings, and I believe that it keeps the world turning, and I am very passionate about it. At university, I have completed multiple communication courses, which have given me an edge in the workplace and have benefited me and my customers in multiple scenarios. I am effective at working in fast-paced grocery environments to restock and appealingly arrange merchandise. Upbeat and friendly team player with a good attitude and willingness to take on any task.
Overview
5
5
years of professional experience
Work History
Night Fill
Woolworth's Underwood
12.2021 - Current
- Restocking Shelves, Manual lifting and pallet jack use according to WHS, Fast-paced environment, Working towards load completion, Communication in large workplaces and small teams, Cross-department training, Customer service, Out-of-codes, FIFO, Working towards KPIs, Working in small and large teams
Customer Service Attendant
Caltex
09.2020 - 11.2020
- Long periods of standing, manual lifting, Restocking shelves, Working with hot food according to WHS standards, Working with dangerous chemicals (fuels, oils, cleaning), Cash handling
Fresh service (deli)
Woolworth's Calamvale
10.2019 - 09.2020
- Work in fast-paced environment, Long periods of standing, manual lifting, Serving customers in an efficient and friendly manner, Restocking and displaying products in the display case, Working with hot food and recording temperatures according to WHS standards, Preparing spreads and platters, Cleaning while working, Ensuring food safety standards, Communication in a large workplace
Education
Open License (no restrictions) -
Certificate III in Business -
Certificate II in Health and Support Services -
Bachelor of Arts -
Griffith University
07.2024
High-school (year 12) -
Eagleby Learning College
10.2016
Skills
- Labeling and Tagging
- Loading and unloading
- Workplace Cleanliness
- Heavy Lifting
- Safety Procedures
- Deadline Management
- Stock replenishment
- Product display
- Pallet Jack Operation
- Teamwork and Collaboration
- Quick Learner
- Customer Service
References
- Dragana Kalabic, Woolworths Underwood – Asst. Night Fill Manager, 0481 124 331
- Matthew Folden, Woolworths Logan Reserve – Asst. Night Fill Manager, 0439 678 998
Baking, Art, RPG games
A little about me: in my spare time, I enjoy reading, playing D&D with my friends, being creative, baking and learning new skills. I enjoy a challenge and have begun to challenge myself by baking gluten-free goods that are enjoyable and not difficult to create. So far, I have mastered brownies, bread and cupcakes, but I look forward to learning so much more. I am so excited about the opportunity to apply for a doughnut shop that is less than a minute's walk from home, as I feel like I will be engaging more in my community.
Timeline
Night Fill
Woolworth's Underwood
12.2021 - Current
Customer Service Attendant
Caltex
09.2020 - 11.2020
Fresh service (deli)
Woolworth's Calamvale
10.2019 - 09.2020
Open License (no restrictions) -
Certificate III in Business -
Certificate II in Health and Support Services -
Bachelor of Arts -
Griffith University
High-school (year 12) -
Eagleby Learning College