Mikayla Patterson
Perth,WA
Summary
I am a hardworking and enthusiastic individual who is seeking a new opportunity. I believe my experience in customer service and high level of determination would lend very well to this job.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Westside Auto Wholesale
Bentley , WA
09.2023 - Current
- Interacted with customers and assist them with signing the correct paperwork.
- Filing paperwork into the correct places.
- Invoicing
- Directed customer communication to appropriate department personnel.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Ensured that all paperwork was completed accurately before submission deadlines.
- Identified needs of customers promptly and efficiently.
Crew member
McDonald's Byford
Byford
01.2018 - Current
- Food Preparation, Packing Orders, Customer Service face to face and through headset, Cleaned restaurant and amenities, Train customers self-serve order system, Designated member for complaints and conflict Resolution, Batista, cafe and sales
Store Assistant
Freedom Furniture
01.2014 - 01.2015
- Unpacking stock, Refilling product shelves, Cleaning store
Support worker
10.2020
- Provide emotional support to individuals, Chaperone to set activities, appointments, date nights, Being a role model, Assisting with any required learning, Teaching life skills and social skills
Riding Instructors Assistant
Willow Creek Riding School
01.2015
- Assisted small children on and off horses, Lead the horses around the arena during lessons, Cleaned stables, Fed and watered the horses
Front counter service/ All rounder
Casa del Amici Italian Restaurant
- Taking face to face as well as phone orders, Packing large volumes of orders, Managed Uber and Menulog orders systems, Cleaned and sanitized restaurant, Preparation of food essentials prior to open, Coordinated with other area staff for timely food packing and delivery, Delivered food in a timely manner following no contact regulations, Completed COVID Food and hygiene certificate
Education
Byford Secondary College
01.2020
John Wollaston Anglican Community School
01.2017
Skills
- Excellent Communication
- OHS Aware
- High Level of Fitness
- Team Work skills
- Manual handling
- Leadership experience
- Filing
- Data Entry
- Mail Handling
- Customer Service
Accomplishments
- Double Reds Resilience Award
Certification
- Certificate II in Business
- Provide First Aid
Timeline
Administrative Assistant
Westside Auto Wholesale
09.2023 - Current
Support worker
10.2020
Crew member
McDonald's Byford
01.2018 - Current
Riding Instructors Assistant
Willow Creek Riding School
01.2015
Store Assistant
Freedom Furniture
01.2014 - 01.2015
Front counter service/ All rounder
Casa del Amici Italian Restaurant
Byford Secondary College
John Wollaston Anglican Community School
- Certificate II in Business
- Provide First Aid
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