Hi, I’m
Mikayla Patterson
Perth,WA
Summary
I am a hardworking and enthusiastic individual who is seeking a new opportunity. I believe my experience in customer service and high level of determination would lend very well to this job.
Overview
10
years of professional experience
1
Certification
Work History
Casa del Amici Italian Restaurant
Front counter service/ All rounder
Job overview
- Taking face to face as well as phone orders, Packing large volumes of orders, Managed Uber and Menulog orders systems, Cleaned and sanitized restaurant, Preparation of food essentials prior to open, Coordinated with other area staff for timely food packing and delivery, Delivered food in a timely manner following no contact regulations, Completed COVID Food and hygiene certificate
Support worker
10.2020
Job overview
- Provide emotional support to individuals, Chaperone to set activities, appointments, date nights, Being a role model, Assisting with any required learning, Teaching life skills and social skills
Willow Creek Riding School
Riding Instructors Assistant
01.2015
Job overview
- Assisted small children on and off horses, Lead the horses around the arena during lessons, Cleaned stables, Fed and watered the horses
Ct Frieght
Pick Packer
04.2024 - 06.2024
Job overview
- Checked packing slips and other documentation to appropriately box items requested by clientele.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Prepared orders for shipment by inserting associated paperwork, tagging boxes, and scanning barcodes to upload package data to tracking system.
Muzz Buzz Coffee
Barista
02.2024 - 05.2024
Job overview
- Operated espresso machines and commercial coffee brewers to create beverages.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Used POS system to accurately enter orders and process payments.
Rewards Hospitality
Team Member
02.2024 - 03.2024
Job overview
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Monitored and verified merchandise for proper prices and labels.
Westside Auto Wholesale
Administrative Assistant
09.2023 - 01.2024
Job overview
- Interacted with customers and assist them with signing the correct paperwork.
- Filing paperwork into the correct places.
- Invoicing
- Directed customer communication to appropriate department personnel.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Ensured that all paperwork was completed accurately before submission deadlines.
- Identified needs of customers promptly and efficiently.
McDonald's Byford
Crew member
09.2018 - 11.2021
Job overview
- Food Preparation, Packing Orders, Customer Service face to face and through headset, Cleaned restaurant and amenities, Train customers self-serve order system, Designated member for complaints and conflict Resolution, Batista, cafe and sales
Freedom Furniture
Store Assistant
01.2014 - 01.2015
Job overview
- Unpacking stock, Refilling product shelves, Cleaning store
Education
Byford Secondary College
01.2020
John Wollaston Anglican Community School
01.2017
Skills
- Excellent Communication
- OHS Aware
- High Level of Fitness
- Team Work skills
- Manual handling
- Leadership experience
- Filing
- Data Entry
- Mail Handling
- Customer Service
Accomplishments
- Double Reds Resilience Award
Certification
- Certificate II in Business
- Provide First Aid
Timeline
Pick Packer
Ct Frieght
04.2024 - 06.2024
Barista
Muzz Buzz Coffee
02.2024 - 05.2024
Team Member
Rewards Hospitality
02.2024 - 03.2024
Administrative Assistant
Westside Auto Wholesale
09.2023 - 01.2024
Support worker
10.2020
Crew member
McDonald's Byford
09.2018 - 11.2021
Riding Instructors Assistant
Willow Creek Riding School
01.2015
Store Assistant
Freedom Furniture
01.2014 - 01.2015
Front counter service/ All rounder
Casa del Amici Italian Restaurant
Byford Secondary College
John Wollaston Anglican Community School
Similar Profiles
ROSHAN SHETTYROSHAN SHETTY
Business Development Manager at Casa Del Pane (The Italian Bakery)Business Development Manager at Casa Del Pane (The Italian Bakery)
JUAN EFRAIN DUARTE TORRESJUAN EFRAIN DUARTE TORRES
Assistant Manager / Server at Casa Mia Cucina Italian RestaurantAssistant Manager / Server at Casa Mia Cucina Italian Restaurant
MANAKEL FADONOUGBOMANAKEL FADONOUGBO
Serveur at restaurant de l'hôtel Casa del papa de CotonouServeur at restaurant de l'hôtel Casa del papa de Cotonou
Amelia TanAmelia Tan
Work Experience at The World Institute of Martial ArtsWork Experience at The World Institute of Martial Arts
Vaughan FulmerVaughan Fulmer
Senior Legal Counsel – Perth at Fortescue LtdSenior Legal Counsel – Perth at Fortescue Ltd