Mikayla Randle
Thornlie,WA
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. Always willing to listen and to learn new skills. To seek and maintain a full-time position to achieve desired goals.
Overview
5
5
years of professional experience
3
3
Certifications
Work History
Hospitality Worker
McDonald's
Maddington, WA
02.2021 - 11.2023
- Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
- Boosted daily sales performance by engaging customers on the shop floor and offering tailored solutions based on their needs.
- Improved overall efficiency through proactive restocking of product shelves during low-traffic periods.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
Retail Worker
Cotton On
Cannington, WA
10.2023 - 01.2024
Retail Worker
Tarocash
DFO, WA
02.2024 - 03.2024
Traffic Control
Par Traffic Solutions
Malaga, WA
10.2024 - 06.2025
- Made suggestions with signs and Stop bat placements to Improve traffic and pedestrian flow.
- Worked in a team and alone.
- Constantly watching out for Traffic and Pedestrians making sure no accidents happen.
- Constant communication on radios and face-to-face.
- BWTM / TC Accreditation.
Traffic Controller
LGC Traffic Management
Midland, WA
06.2025 - Current
- Monitored and adjusted signage to optimize driver awareness and compliance.
- Utilized two-way radios for communication between dispatchers or other field personnel concerning changes in traffic conditions due to accidents or inclement weather.
Education
year 10 -
Thornlie Senior High School
Thornlie, WASkills
- Traffic management
- Safety compliance
- Team collaboration
- Time management
- Radio communication
- Valid WA driver's license
- Two-way radio proficiency
- Retail experience
- Upselling strategies
- Retail transactions
Certification
• Certificate II in Retail Services
References
Reference available upon request
Timeline
Traffic Controller
LGC Traffic Management
06.2025 - Current
Traffic Control
Par Traffic Solutions
10.2024 - 06.2025
Retail Worker
Tarocash
02.2024 - 03.2024
Retail Worker
Cotton On
10.2023 - 01.2024
Hospitality Worker
McDonald's
02.2021 - 11.2023
year 10 -
Thornlie Senior High School