MIKAYLA TUPPURAINEN
East Gosford
Summary
Hospitality professional of delivering exceptional guest experiences. Adept at managing customer interactions and resolving issues to ensure satisfaction. Known for strong teamwork and adaptability in fast-paced environments. Skills include customer service, communication, and problem-solving, valued by employers in field.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Hospitality Worker
Coastal Berry
01.2025 - 08.2025
- Assisted in maintaining cleanliness and organization of dining areas.
- Provided exceptional customer service to ensure guest satisfaction.
- Collaborated with team members to streamline service processes.
- Adapted quickly to changing customer needs during peak hours.
Hospitality Worker
McDonald's
02.2021 - 02.2022
- Supported inventory management by tracking supplies and placing orders.
- Learned safety protocols to maintain a safe work environment for staff and guests.
- Executed daily tasks efficiently, contributing to overall operational success.
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Reduced risks by maintaining clean and organised work environment.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
- Communicated with customers to promptly resolve complaints and address inquiries.
Chemist
Amcal Pharmacy
01.2018 - 01.2019
- Ensure product quality and compliance with safety standards.
- Developed and implemented standard operating procedures.
- Collaborated with pharmacy team to optimize inventory.
Education
Certificate III - HLT37215 Certificate III in Pathology Collection
LTT
Parramatta, NSW11-2025
Skills
- Venipuncture
- Specimen Collection
- Patient Care
- Data Entry
- Attention to Detail
- Team collaboration
- First aid training
- Supply restocking
Certification
- Completed Year 10
- HLT37215 Certificate III in Pathology Collection
Timeline
Hospitality Worker
Coastal Berry
01.2025 - 08.2025
Hospitality Worker
McDonald's
02.2021 - 02.2022
Chemist
Amcal Pharmacy
01.2018 - 01.2019
Certificate III - HLT37215 Certificate III in Pathology Collection
LTT