Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mikayla Wass

Bendigo

Summary

Dedicated professional with a strong background in service excellence. Proven ability to enhance customer satisfaction through effective problem resolution and quality assurance. Skilled in sanitation practices and time management, consistently delivering high-quality results while collaborating with team members to streamline operations and improve service flow.

Overview

6
6
years of professional experience

Work History

Cleaner

2 Easy Cleaning
03.2024 - Current
  • Assessed cleaning supplies inventory, restocking as necessary to maintain operational efficiency.
  • Implemented safety protocols while handling cleaning chemicals and equipment to reduce hazards.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Used time management and efficient cleaning methods to meet deadlines.

Bistro Attendant

Farmers Arms Hotel
10.2023 - 02.2024
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Maintained cleanliness and organization of dining areas, ensuring compliance with health and safety standards.
  • Assisted in food preparation, adhering to portion control and presentation guidelines to enhance guest satisfaction.
  • Collaborated with kitchen staff to deliver orders efficiently during peak hours, improving service flow.
  • Implemented process improvements that streamlined workflow, reducing wait times for customers during busy shifts.

Retail Cashier

Marches Iga
03.2023 - 02.2024
  • Processed customer transactions efficiently using point-of-sale systems.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Assisted in inventory management, ensuring accurate stock levels and product availability.
  • Maintained cleanliness and organization of checkout area, enhancing shopping experience.
  • Monitored cash drawer for accuracy, ensuring proper handling of cash and receipts.

Cleaner

Fussy as Cleaning
12.2022 - 02.2023
  • Maintained cleanliness and organization of facilities to enhance overall hygiene standards.
  • Executed daily cleaning tasks using industrial-grade equipment and eco-friendly products.
  • Collaborated with team members to ensure efficient workflow during peak operational hours.
  • Assisted in training new staff on proper cleaning techniques and company policies for consistency.
  • Enhanced customer satisfaction by delivering high-quality cleaning services in timely manner.

Pharmacy Assistant

Keatings Pharmacy
12.2021 - 11.2022
  • Assisted pharmacists in preparing and dispensing medications to patients.
  • Maintained accurate inventory records of pharmaceutical supplies and products.
  • Provided excellent customer service by answering inquiries and resolving issues.
  • Collaborated with team members to ensure efficient workflow and patient care.
  • Supported daily operations by organizing prescription orders for timely fulfillment.

Kitchen Assistant

Heywood Deli
12.2019 - 08.2020
  • Assisted in food preparation and ingredient organization for efficient kitchen operations.
  • Maintained cleanliness and sanitation of work areas, adhering to safety standards.
  • Supported chefs in assembling dishes and garnishing plates for presentation.
  • Handled inventory management by restocking supplies and monitoring freshness.
  • Collaborated with team members to ensure timely meal service during peak hours.

Education

High School Diploma -

Heywood District Secondary College
Heywood, VIC
11-2022

Skills

  • Service excellence
  • Effective time management
  • Effective team engagement
  • Skilled in sanitation practices
  • Effective problem resolution
  • Detail-oriented approach
  • Quality assurance
  • Consistent reliability

Timeline

Cleaner

2 Easy Cleaning
03.2024 - Current

Bistro Attendant

Farmers Arms Hotel
10.2023 - 02.2024

Retail Cashier

Marches Iga
03.2023 - 02.2024

Cleaner

Fussy as Cleaning
12.2022 - 02.2023

Pharmacy Assistant

Keatings Pharmacy
12.2021 - 11.2022

Kitchen Assistant

Heywood Deli
12.2019 - 08.2020

High School Diploma -

Heywood District Secondary College
Mikayla Wass