Mike
Hillsdale ,NSW
Summary
Reliable, Retail sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
2
2
years of professional experience
Work History
Business Development Executive
ICM Japan
Kingsford, NSW
01.2020 - 02.2021
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Enhanced revenues in several programs by implementing creative sales training techniques for staff.
- Collaborated with sales and marketing departments to support business objectives and client acquisition.
Sales Man
Maroubra Fish Market
04.2019 - 10.2019
- Promoted and up-sold products and services to meet needs of customers.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Upheld high standards of customer service by promoting and upselling new products and services.
Crew Member
Arthur's Pizza
Maroubra, NSW
01.2019 - 03.2019
- Cultivated warm relationships with regular customers.
- Increased sales significantly by upselling higher-end products to customers.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
Bachelor Of Business Admin. -
Kings Own Institute
Skills
- High Energy and Stamina
- Service-Oriented
- Warm and Friendly
- Upselling and Cross Selling
- Relationship Building
- Team Player
- Good Management Skills
- Verbal and Written Communication
- Cleaning and Sanitizing
- Inventory Management
- Decision Making
- Reliable and Responsible
- Multitasking and Prioritization
- Adaptable and Flexible
- Cross-selling products and services
Timeline
Business Development Executive
ICM Japan
01.2020 - 02.2021
Sales Man
Maroubra Fish Market
04.2019 - 10.2019
Crew Member
Arthur's Pizza
01.2019 - 03.2019
Bachelor Of Business Admin. -
Kings Own Institute