Mike O'Brien

Knowledgeable and dedicated customer service professional with extensive experience in the Customer Service industry. Solid team player with outgoing, positive demeanour and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

I studied Ninjutsu for almost 10 years and Judo for approx.2 years

I was employed in a Company owned store but it was sold to a franchisee and he didn't need an Operations Manager.

I was then approached in the same day by our HR Manager offering a newly created position for me, that's when I commenced my new role

assisting the 2 country stores .