Mike Rahmati
Sales Person
Maylands,WA
Summary
Dynamic and results-oriented professional with extensive experience at FARAVAND Asia, adept in customer service and data entry. Excelled in multitasking and organization, significantly reducing customer complaints by 20%. Proven track record in enhancing company revenue by managing high-value projects and fostering strong client relationships. Demonstrated expertise in schedule coordination and problem-solving, ensuring seamless project execution.
Overview
4
4
years of professional experience
Work History
Sales Person and Coordinator
FARAVAND Asia
08.2020 - 10.2024
- Managed customer orders using EuroWin software, providing accurate price quotations.
- Monitored order status from registration to final delivery and installation.
- Served 10 customers daily (including large-scale luxury projects and retail clients) over a two-year period, responsible for generating $60 k in monthly company revenue.
- Managed large-scale client contracts, including the renovation and replacement of doors and windows at Tehran Grand Hotel (http://hotel1.tehrangrandhotel.com/en/home/) and ATIEH Hospital https)://www.atiehhospital.ir/index/index/lang/en(
- Managed and maintained a database of 200+ active clients over a two-year period.
- Engaged directly with customers to identify needs and deliver tailored solutions.
- Applied in-depth knowledge of imported profiles from Gealan, offering technical explanations to clients.
- Managed showroom operations, ensuring effective product displays and providing customers with in-depth information and demonstrations of UPVC doors and windows.
Coordinator (Coordination Between Departments)
FARAVAND Asia
08.2020 - 10.2024
- Planned and coordinated workflows between sales, production, and installation teams to ensure seamless project execution.
- Utilized EuroWin modules to track project status and manage schedules effectively.
- Lowered customer complaints 20% by launching formal feedback system.
- Resolved interdepartmental challenges and delivered regular updates to senior management.
- Prepared weekly and monthly reports on production progress, order status, and finalization of customer orders for senior management, highlighting key milestones and ensuring timely project completion.
Education
High School Diploma -
Kamal
Skills
- Multitasking and organization
- Customer service
- Data entry
- Inventory Control
- Relationship building
- MS office
- Basic Mathematics
- Problem-solving
- Attention to detail
- Safety procedures
- Team collaboration
- Adaptability and flexibility
- Task prioritization
- Equipment Operation
REFERENCES
mitra@joyceproperty.com.au
Timeline
Sales Person and Coordinator
FARAVAND Asia
08.2020 - 10.2024
Coordinator (Coordination Between Departments)
FARAVAND Asia
08.2020 - 10.2024
High School Diploma -
Kamal
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