MIKE SHEATHER
Mildura,VIC
Summary
- Organized and dependable, successful at managing multiple priorities with a positive attitude.
- Willingness to take on added responsibilities when needed.
- Motivated individual with experience in customer service and sales.
- Skilled in building customer relationships and understanding customer needs.
- Ability to handle multiple projects simultaneously with a high degree of accuracy.
- Hard-working and dedicated worker.
- Responsible, energetic self-starter with a can do attitude.
- Excellent communicator.
- Proven history of punctuality and consistently great work. Committed to providing support and working quickly without sacrificing quality.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Tyre & Mechanic Techician
Torque Tyres and Automotive
12.2022 - 01.2024
- Consistently met or exceeded company performance through work ethic and attention to detail in all repair tasks.
- Contributed to the success of the service department by providing excellent customer service and clear communication regarding vehicle maintenance needs.
- Increased tire lifespan by accurately aligning wheels, balancing tires, and performing rotations as needed.
- Calculated costs of materials and labor to prepare detailed repair estimates.
- Strengthened relationships with suppliers by negotiating pricing on parts for the company without compromising quality.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Provided exceptional customer interations clearly explaining necessary repairs while building trust through honesty and transparency.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
- Inspected and tested vehicles and completed engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Reduced downtime for clients by efficiently completing maintenance tasks and repairs on time.
- Prepared and completed work orders.
- Ordered repair parts quickly to prevent delays in projects and repair work.
- Assisted in maintaining a high-functioning service department by taking on additional responsibilities including inventory management and shop maintenance tasks.
- Researched parts availability and pricing to stay on par with competitors and offer best services.
- Utilized special alignment equipment and wheel-balancing machines.
Tyre Technician
Moonee Ponds Tyres
09.2021 - 12.2022
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Maintained a safe work environment by strictly adhering to established safety protocols.
- Organized work to meet the daily demand.
- Updated account information to maintain customer records.
- Managed stock, cash control, and store opening and closing procedures.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Developed new promotional campaigns to attract new customers.
- Interacted well with customers to build connections and build relationships.
- Installed, rotated and balanced tires for automobiles and commercial light trucks.
- Identified and properly disposed of tires worn or damaged beyond restoration, informing clients of need for replacement and guiding through new tire and warranty selection process.
- Assisted customers with finding best tires for driving needs and specific vehicles.
- Increased tire sales by implementing targeted marketing strategies.
- Built relationships with customers and community to establish long-term business growth.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and a fast-paced environment.
Stiger 600 Operations with laser bucket
Chisholm Earthmoving P/L – Ginkgo Mine
01.2021 - 08.2021
- 10 days on/4 off rotation
- Boosted overall project success by effectively communicating with supervisors, colleagues, and clients on job progress and potential obstacles.
- Minimized risk of accidents or incidents by strictly adhering to company safety policies and industry regulations.
- Optimized workflow by skillfully navigating challenging terrain while operating the Stiger and equipment efficiently.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Operated heavy equipment to move large quantities of dirt and debris.
- Assessed work sites daily for potential hazards.
All tractor and farm implement operations
Southern Cross Farms – Nangiloc
01.2020 - 12.2020
- Spraying, Ploughing, Slashing, Weeding, Irrigation, Fruit bin collection, general Maintenance of farm machinery, buggies and implements.
- Operated farm equipment such as tractors and work buggies with extreme care and precision.
- Operated tractors and self-propelled machinery to plow and fertilize soil.
- Improved team productivity by effectively communicating with coworkers and supervisors on project requirements.
- Disposed of hazards or debris found on farm such as downed trees and broken machinery.
- Checked farm for issues in need of attention, such as fences to mend and broken pipes to fix.
- Monitored and maintained irrigation systems.
- Used grease guns and oil cans to lubricate and adjust farm equipment.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Reduced pest infestation through regular monitoring, timely application of pesticides, and integrated pest management practices.
- Maintained farm equipment in optimal condition through regular inspections, cleaning, and repairs when necessary.
- Maintained a clean and organized workspace, ensuring compliance with safety regulations and reducing accidents.
- Demonstrated versatility by quickly learning new tasks as required, increasing value within the team.
Education
No Degree - General Studies
Merbein P-10 College
Merbein, VIC01.2020
Skills
- Flexible and Adaptable
- Workload Management
- Friendly, Positive Attitude
- Excellent Communication skills
- Multitasking Abilities
- Product and Service Sales
- Customer Service
- Multitasking and Organization
- Mechanical Knowledge
- Maintenance and repairs
- Excellent Customer rapport
- Hand and power tools
- Time Management
- Troubleshooting skills
Certification
White Card
References
- Matt Cook, Shed Manager Moonee Ponds Tyres, 0438 358 552
- James, Manager Torque Tyres & Automotive, (03)93380277
- Southern Cross Farms, Mildura, (03) 50211722
Hobbies and Interests
- Motorbike Riding
- Fishing
- 4X4 Driving
Timeline
Tyre & Mechanic Techician
Torque Tyres and Automotive
12.2022 - 01.2024
Tyre Technician
Moonee Ponds Tyres
09.2021 - 12.2022
Stiger 600 Operations with laser bucket
Chisholm Earthmoving P/L – Ginkgo Mine
01.2021 - 08.2021
All tractor and farm implement operations
Southern Cross Farms – Nangiloc
01.2020 - 12.2020
No Degree - General Studies
Merbein P-10 College
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