Mikey Cooper
Summary
Hardworking and charismatic young professional with a deep-seated passion for customer connection and delivering the highest quality service. Known for my infectious enthusiasm, magnetic personality, and ability to turn any drink into an unforgettable experience. Demonstrated ability to multitask seamlessly under pressure, and maintain a sense of humour in demanding environments. Eager to contribute my passion and expertise in a dynamic team.
Overview
2
2
years of professional experience
Work History
Events Bartender
Perth Mess Hall
07.2024 - Current
- Expertly crafted and served a high volume of drink orders with precision during peak hours, ensuring prompt and exceptional customer service.
- Assisted in event and bar station setup. Played a pivotal role in the post-event cleanup and closure of the venue, ensuring a clean and inviting space for future use.
- Collaborated closely with fellow bartenders and event staff to ensure seamless coordination and outstanding service during busy events.
- Maintained an attractive, organized and well-stocked bar area, ensuring smooth operations and an inviting guest atmosphere.
Team Member
Zambrero
10.2023 - Current
- Efficiently prepared a diverse array of menu items in front of guests, accommodating for any preferences or requests.
- Showcased exceptional multitasking skills by seamlessly managing multiple high volume orders at once during peak hours, without compromising quality or accuracy.
- Assisted in training new team members on closing procedures, such as writing nightly banking and stock reports. Provided comprehensive training on cash register reconciliation and data entry for accurate financial records.
- Cultivated strong, friendly relationships with regulars, fostering rapport and consistently enhancing their overall experience through attentive and personalized service.
- Displayed excellent problem-solving skills when faced with unexpected challenges, working to find effective solutions and exceed customer expectations.
Bar Attendant / Server
South Metropolitan TAFE
02.2022 - 06.2022
- Prepared and served a diverse range of cocktails, beers, spirits and wines to guests, ensuring each drink was crafted to perfection.
- Displayed proficiency in various cocktail styles (shaken, stirred etc), employing precise measurement and skillful pouring techniques to ensure consistency and quality.
- Contributed to team success by cross-training in various roles such as Waiter, Barista, or Host regularly, demonstrating adaptability and versatility.
- Maintained high standards of cleanliness and organisation on the bar, enuring a lively, welcoming and hygienic environment for guests.
Education
Food Handlers Certificate -
Atlas Training Zambrero
Perth, WA11.2023
Naloxone Training -
AODCCC | Peer Based Harm Reduction WA
Perth, WA09.2023
Responsible Service of Alcohol -
Safe First Training
Perth, WA03.2023
Barista Basics Certificate -
Barista HQ
Perth, WA12.2022
High School -
Darling Range Sports College
Forrestfield, WA11.2020
Skills
- Strong Communication Skills
- Customer Service & Satisfaction
- Efficient at Multitasking in a Fast Paced Environment
- Engaging Personality
- Reliable and Dependable
- Patient and Tolerant
- POS and Cash Handling
- Flexibility and Adaptability
- Critical Thinking and Problem Solving
- Creativity and Attention to Detail
- Teamwork and Collaboration
- Empathetic and Compassionate
References
- Justice Hickey
Restaurant Manager
- Doreen K,
Job Coach, Workskil Australia
Timeline
Events Bartender
Perth Mess Hall
07.2024 - Current
Team Member
Zambrero
10.2023 - Current
Bar Attendant / Server
South Metropolitan TAFE
02.2022 - 06.2022
Food Handlers Certificate -
Atlas Training Zambrero
Naloxone Training -
AODCCC | Peer Based Harm Reduction WA
Responsible Service of Alcohol -
Safe First Training
Barista Basics Certificate -
Barista HQ
High School -
Darling Range Sports College
Similar Profiles
William ReddenWilliam Redden
Food Truck Operator at Mobile Mess HallFood Truck Operator at Mobile Mess Hall
Katie JenkinsKatie Jenkins
Project Assistant at Mess Up The MessProject Assistant at Mess Up The Mess
Emilee CornEmilee Corn
Cabin Cleaner at Bless This Mess Cabin CleaningCabin Cleaner at Bless This Mess Cabin Cleaning