Mikhail Lyubimov

• APJ-MEA Practice Management & Business Development

• $15M+ P&L Ownership for Intelligent Automation BU

• Foundation and management of partnership alliances with Pega, Appian, Creatio, BluePrism, Automation Anywhere, and UiPath.

• Stakeholder & People Management (hiring, performance, retention, coaching)

• Project & Delivery Leadership in Intelligent Automation

• Consulting on Process Reengineering & Digital Disruption

• Solution & Infrastructure Architecture Design

• Technical Strategy & Roadmap Alignment with Product Teams

• Guiding Technical Leads & Design Reviews

• Emerging Technology Research & Innovation Leadership

• Driving Proof-of-Concept Initiatives & Innovation

• Pre-Sales Support & Customer-Facing Solutioning

Project Portfolio:

• Tier #1 Australian Bank: Large Pega Program

• Tier #1 Australian Bank: Large Appian Program

• Tier #1 Australian Bank: Multiple Appian and Automation Anywhere Projects

• Victoria State Government: Pega Project

• Various Enterprises: Consulting Projects, Project Delivery, Staff Augmentation

• ANZ Practice Management & Business Development

• $10M+ P&L Ownership for Intelligent Automation BU

• Foundation and management of partnership alliances with Pega, Appian, Creatio, BluePrism, Automation Anywhere, and UiPath.

• Stakeholder & People Management (hiring, performance, retention, coaching)

• Project & Delivery Leadership in Intelligent Automation

• Consulting on Process Reengineering & Digital Disruption

• Solution & Infrastructure Architecture Design

• Technical Strategy & Roadmap Alignment with Product Teams

• Guiding Technical Leads & Design Reviews

• Emerging Technology Research & Innovation Leadership

• Driving Proof-of-Concept Initiatives & Innovation

• Pre-Sales Support & Customer-Facing Solutioning

Project Portfolio:

• Tier #1 Australian Bank: Large Pega Program

• Tier #1 Australian Bank: Multiple Appian and Automation Anywhere Projects

• Tier #1 Global multinational consumer goods corporation Pega and BliePrism/Uipath Projects

• Victoria State Government: Pega Project

• Various Enterprises: Consulting Projects, Project Delivery, Staff Augmentation

• Led a portfolio of diverse projects across the Mortgage Value Stream

• Directed and managed a 100+ member IT Mortgage Team, driving performance and results

• Executed technology-led transformation to enhance business outcomes

• Enabled organizational change, ensuring the tech team had the tools, training, and talent to deliver on commitments

• Drove continuous process improvement for efficiency and scalability

• Built strong partnerships with vendors and suppliers to optimize value and performance

• $30M+ P&L Ownership & Budget Management

• Led Tender Processes & Vendor Negotiations

• Full People Management Lifecycle (hiring, termination, performance, retention, development, coaching)

Part-Time Employment

• Eastern Europe Practice Management & Business Development

• $5M+ P&L Ownership for Intelligent Automation BU

• Stakeholder & People Management (hiring, performance, retention, coaching)

• Project & Delivery Leadership in Intelligent Automation

• Consulting on Process Reengineering & Digital Disruption

• Solution & Infrastructure Architecture Design

• Strategic Leadership for Intelligent Automation Technologies (Pega, Appian, OutSystems, Creatio, UiPath, Automation Anywhere, Blue Prism)

• Technical Strategy & Roadmap Alignment with Product Teams

• Guiding Technical Leads & Design Reviews

• Emerging Technology Research & Innovation Leadership

• Driving Proof-of-Concept Initiatives & Innovation

• Pre-Sales Support & Customer-Facing

Project Portfolio:
• Tier #1 Easter Europe Universal Bank: Huge CRM/BPM Program

• Various Enterprises: Consulting Projects, Project Delivery, Staff Augmentation

As part of the leadership team, I was responsible for creating and managing a new business unit (Software Development Department for the Commercial Segment) within the company ($7M+ annual revenue, 60 FTE + subcontractors).

Area of responsibility: business growth and new market development.

• Developed and executed the department’s business strategy, focusing on software development and integration services.

• Directly managed a business development and sales support team of 6 (including business development managers, marketing, and PR managers).

• Fostered effective collaboration with Sales and Account Management to achieve growth targets in core industries: Banking, Retail, Insurance, and Telecom.

• Managed the sales process within the CRM, tracking achievement of targets and KPIs.

• Contributed to the launch of a new managed service business model (including new financial and delivery models, dedicated recruitment teams, and go-to-market strategy) alongside traditional integration project work.

• Software Development within the Intelligent Automation Domain (BPM, RPA)

• Overall Practice Management

• Business Development and Stakeholder Management

• Supporting and Defining Strategy for Foundational Intelligent Automation Technologies (Pega, Appian, UiPath, Automation Anywhere, BluePrism, WorkFusion, etc.)

• Delivering BPM and RPA Solutions

• $10M +P&L Management for Intelligent Automation Practice Business Unit

• People Management (Talent Acquisition, Performance Assessment, Retention, Development, Coaching)

Project Portfolio:

Tier #1 Healthcare/Pharma Company: Assessment Project, CRM, BPM Implementation

• Tier #1 International Health and Beauty Retailer: Data Science Consulting, BPM/RPA/CRM/BI Implementation

• Tier #1 Bank: CRM - Sales Automation Powered by Artificial Intelligence

• Leading Low-Cost Airline Operating in Central and Eastern Europe: Assessment Project, RPA/BPM Implementation

• Various Enterprises: Consulting Projects, Project Delivery, Staff Augmentation

• Software Development within the Intelligent Automation Domain (BPM, RPA)

• Overall Practice Management

• Business Development and Stakeholder Management

• Supporting and Defining Strategy for Foundational Intelligent Automation Technologies (Pega, Appian, Creatio, etc.)

• Delivering BPM and RPA Solutions

• Managing All Technical Aspects of BPM/RPA Development

• $10M+ P&L Management for Intelligent Automation Practice Business Unit

• People Management (Talent Acquisition, Performance Assessment, Retention, Development, Coaching)

Project Portfolio:

• Tier #1 Easter Europe Universal Bank: Large CRM/BPM Program

• Tier #1 Healthcare/Pharma Company: BPM/IoT R&D and Project

• Tier #1 Automotive Company: IoT, BPM/RPA Project

• Various Enterprises: Consulting Projects, Project Delivery, Staff Augmentation

• Software Development within the scope of Intelligent Automation (BPM, RPA)

• Overall Practice Management

• Business Development and Stakeholder Management

• Supporting and Defining Strategy for Foundational Intelligent Automation Technologies (Pega, Appian, Creatio, etc.)

• Delivering BPM and RPA Solutions

• Managing All Technical Aspects of BPM/RPA Development

• P&L Management for the Intelligent Automation Practice Business Unit

• People Management (Talent Acquisition, Termination, Performance Assessment, Retention, Development, Coaching)

• Foundation and Management of CIS Pega Practice/COE

• Delivering Pega Solutions

• Managing All Technical Aspects of Pega PRPC Platform Development

• Owning the Developer Experience for the Pega Platform

• Providing Direction to Technical Leads and Reviewing Designs

• Leading Technical Problem-Solving Discussions

• Providing Insights and Mentorship to Engineers, Encouraging Growth

• Ensuring Adoption of Coding Standards and Secure Coding Principles

• Identifying Technical Skill Pathways for Engineers in Consultation with Engineering Managers

• People Management (Talent Acquisition, Termination, Performance Assessment, Retention, Development, Coaching)

• Owns the Developer Experience for the Teradata Platform

• Data Science Consulting and Project/Delivery Management

Projects Portfolio:

• Tier #1 Eastern Europe Governance Bank: Large DWH/MDM/BI Program

• Tier #1 Eastern Europe Universal Bank: Large CRM/MDM/BI Program

• Tier #1 Eastern Europe Leading Food Retail Chain: CRM/MDM/BI Program + ETL COE Foundation

Foundation and Management of FLEXCUBE Business Unit/COE:

• P&L Management of the Practice Business Unit.

• People Management (talent acquisition, performance assessment, retention, development, coaching).

• Business Development and Account Management for Strategic Accounts.

• Vendor Management.

• Client and Partner Enablement.

• Professional Services, Consulting, and Delivery Management.

Project Portfolio:

• Tier #1 EU Universal Bank: CRM-Siebel/BI Project, Back Office – FLEXCUBE & MIDAS Migration and Implementation.

• Program and Delivery Management

• IT Management

Portfolio of Projects:

• FLEXCUBE Back Office

• Data Migration

• Car Loans

• Securitization

• Credit Bureau

• Teller Cash Desk

Foundation and Management of FLEXCUBE and CSS Parameterization Group:

• Operations, Resource, and People Management

• Tender Organization and Supplier Management

Administration and Support of Bank Information Systems:

• QUORUM, HOMER, FLEXCUBE, Client-Bank

• Manage of Software Developers group in two Moscow branches
• Manage All IT related activities for two Moscow branches

• Application Development and Web design
• Support of end-user systems
• Preparation documentation for software, design of software interface
• Participation in international exhibitions and seminars
• Software localization and documentation translations

• Managed of Software engineers' group