Mikhail Vos
Fitzroy,VIC
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining strong professional client relationships.
Overview
6
6
years of professional experience
Work History
Sales Assistant/ Visual Merchandiser
Olga De Polga
03.2021 - 10.2023
- Boosted store revenue through upselling and cross-selling techniques.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Executed visual merchandising strategies to attract customers and drive sales.
- Processed transactions accurately while maintaining a high level of customer service.
Showroom Design Sales Consultant
Livingetc
04.2022 - 12.2022
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
- Streamlined sales processes to improve efficiency, leading to quicker deal closings and increased productivity.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
Visual Merchandiser
H&M
11.2018 - 11.2020
- Enhanced store sales by creating visually appealing and strategically placed product displays.
- Collaborated with management to develop seasonal merchandising strategies for optimal customer engagement.
- Analyzed sales data to identify trends and adjust visual merchandising plans accordingly, maximizing revenue potential.
- Trained and supervised junior team members in visual merchandising techniques for consistent brand presentation across the store.
- Revamped store layout to improve customer flow and overall shopping experience, resulting in better customer satisfaction ratings.
Store Manager
Standing Room
06.2017 - 06.2018
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
Visual Merchandising Training Certificate -
H&M
Melbourne, VIC01.2019
High School Diploma -
Balcombe Grammar School
Melbourne, VIC12.2012
Skills
- Visual Merchandising
- Display Building
- Processing Payments
- Stock Management
- Product knowledge
- Sales techniques
- Interpersonal skills
- Creative Thinking
Timeline
Showroom Design Sales Consultant
Livingetc
04.2022 - 12.2022
Sales Assistant/ Visual Merchandiser
Olga De Polga
03.2021 - 10.2023
Visual Merchandiser
H&M
11.2018 - 11.2020
Store Manager
Standing Room
06.2017 - 06.2018
Visual Merchandising Training Certificate -
H&M
High School Diploma -
Balcombe Grammar School