Summary
Overview
Work History
Education
Skills
Timeline
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Mikhail Vos

Fitzroy,VIC

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining strong professional client relationships.

Overview

6
6
years of professional experience

Work History

Sales Assistant/ Visual Merchandiser

Olga De Polga
03.2021 - 10.2023
  • Boosted store revenue through upselling and cross-selling techniques.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
  • Met and exceeded sales targets consistently, contributing to overall team success.
  • Executed visual merchandising strategies to attract customers and drive sales.
  • Processed transactions accurately while maintaining a high level of customer service.

Showroom Design Sales Consultant

Livingetc
04.2022 - 12.2022
  • Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
  • Streamlined sales processes to improve efficiency, leading to quicker deal closings and increased productivity.
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.

Visual Merchandiser

H&M
11.2018 - 11.2020
  • Enhanced store sales by creating visually appealing and strategically placed product displays.
  • Collaborated with management to develop seasonal merchandising strategies for optimal customer engagement.
  • Analyzed sales data to identify trends and adjust visual merchandising plans accordingly, maximizing revenue potential.
  • Trained and supervised junior team members in visual merchandising techniques for consistent brand presentation across the store.
  • Revamped store layout to improve customer flow and overall shopping experience, resulting in better customer satisfaction ratings.

Store Manager

Standing Room
06.2017 - 06.2018
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Education

Visual Merchandising Training Certificate -

H&M
Melbourne, VIC
01.2019

High School Diploma -

Balcombe Grammar School
Melbourne, VIC
12.2012

Skills

  • Visual Merchandising
  • Display Building
  • Processing Payments
  • Stock Management
  • Product knowledge
  • Sales techniques
  • Interpersonal skills
  • Creative Thinking

Timeline

Showroom Design Sales Consultant

Livingetc
04.2022 - 12.2022

Sales Assistant/ Visual Merchandiser

Olga De Polga
03.2021 - 10.2023

Visual Merchandiser

H&M
11.2018 - 11.2020

Store Manager

Standing Room
06.2017 - 06.2018

Visual Merchandising Training Certificate -

H&M

High School Diploma -

Balcombe Grammar School

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Mikhail Vos