Summary
Overview
Work History
Education
Skills
Timeline
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MIKHAIL VOS

Fitzroy,Australia

Summary

Assistant Store Manager with expertise in staff management, sales enhancement, and customer service excellence. Proficient in inventory control and visual merchandising, capable of multitasking in high-pressure settings. Proven track record of improving operational efficiency, boosting team productivity, and elevating customer satisfaction. Recognized for meticulous attention to detail and dedication to achieving organizational objectives.

Overview

7
7
years of professional experience

Work History

ASSISTANT STORE MANAGER

Milligram
Melbourne, VIC
02.2024 - 08.2025
  • Facilitated customer product selection, pricing inquiries, payment processing, and returns management.
  • Delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Monitored inventory levels and ordered stock to maintain optimal shelf availability.
  • Implemented campaigns and promotions to help with developing goods and services.
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Established performance standards aligned with company objectives to boost team productivity.

SHOWROOM DESIGN SALES CONSULTANT

Livingetc
Belmont, VIC
04.2022 - 04.2023
  • Conducted comprehensive product demonstrations, enhancing client understanding of features and benefits.
  • Streamlined sales processes to improve efficiency and accelerate deal closings.
  • Collaborated with team members to enhance customer service strategies and approaches.
  • Maintained up-to-date knowledge of industry trends and competitor offerings.
  • Boosted customer satisfaction through personalized consultations and customized recommendations.

VISUAL MERCHANDISER

H&M
Melbourne, VIC
10.2018 - 01.2021
  • Increased store sales through creation of visually appealing, strategically placed product displays.
  • Conducted regular inventory assessments to ensure effective stock placement.
  • Analyzed sales data to identify trends and adjust visual merchandising strategies.
  • Revamped store layout to enhance customer flow and improve shopping experience.
  • Collaborated with management to devise seasonal merchandising strategies for heightened customer engagement.
  • Trained junior team members in visual merchandising techniques to ensure consistent brand presentation.

Education

HIGH SCHOOL DIPLOMA -

Balcombe Grammar School
VIC
12.2012

Skills

  • Customer service
  • Visual merchandising
  • Inventory management
  • Sales strategies
  • Team leadership
  • Product knowledge
  • Effective communication
  • Goals and performance
  • POS systems
  • Staff training

Timeline

ASSISTANT STORE MANAGER

Milligram
02.2024 - 08.2025

SHOWROOM DESIGN SALES CONSULTANT

Livingetc
04.2022 - 04.2023

VISUAL MERCHANDISER

H&M
10.2018 - 01.2021

HIGH SCHOOL DIPLOMA -

Balcombe Grammar School

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MIKHAIL VOS