Mikhaila Beslich

At KFC I am working out the front of the store, keeping the restaurant clean, taking orders and making orders. I am dealing with cash and working in drive through handing out orders.

• Helped customers complete purchases, locate items, and join reward programs.
• Greeted customers and responded to requests for information.
• Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
• Processed credit card, EBT, and gift certificate payments with electronic computer system.
• Approached every question or concern with calm and level-headed approach.
• Set up front-end merchandise displays to attract customers and showcase store products.
• Performed cash, card and check transactions to complete customer purchases.
• Maintained current knowledge of store promotions and highlighted sales to customers.