Summary
Overview
Work History
Education
Skills
Art
Timeline
Generic

Miki Wilson

Armidale,NSW

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Support Worker position. Ready to help team achieve company goals.

Overview

3
3
years of professional experience

Work History

Art Lessons

Self-employed
08.2023 - Current
  • Managed art room supplies, equipment and resources to maintain consistent supply for projects.
  • Inspired students and assisted in developing creativity and self-expression through various art forms and media.
  • Assisted students in developing unique artistic skills and techniques.

Florist

Rosemerin
01.2022 - 10.2023
  • Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
  • Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
  • Quoted, generated, and processed customer orders to meet specifications and various occasions.
  • Developed individualized arrangement recommendations based on customers' budget, occasion and preferences.
  • Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
  • Nurtured flowers to maintain quality and promote longevity.
  • Developed positive relationships with clients and vendors to boost rapport and trust.
  • Trained staff on proper techniques in arranging flowers and customer service skills.
  • Collaborated closely with customers to create unique designs for bouquets, wreaths, and gifts.

Retail Assistant

Provincial Home Living
09.2020 - 01.2022
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labeling items, and arranging according to size or colour.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Processed customer returns to manage smooth refunds and exchanges following store procedures.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Education

No Degree - Disability

Certificate
Armidale, NSW
08.2023

Certificate III Floristry - Floristry

Pearsons School of Floristry
Sydney
03.2020

High School Diploma -

O'Connor Catholic College
Armidale, NSW
10.2016

Skills

  • Conflict Resolution
  • Active Listening
  • Flexible and Adaptable
  • Calm Under Pressure
  • Dependable and Responsible

Art

I enjoy water colour but am comfortable using other mediums. I have completed artworks for clients. I meet with clients to discuss what they want and then create an art work to match their style. I enjoy teaching one on one art lessons to people of all skill levels. 

Timeline

Art Lessons

Self-employed
08.2023 - Current

Florist

Rosemerin
01.2022 - 10.2023

Retail Assistant

Provincial Home Living
09.2020 - 01.2022

No Degree - Disability

Certificate

Certificate III Floristry - Floristry

Pearsons School of Floristry

High School Diploma -

O'Connor Catholic College

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Miki Wilson