Miko Yamashita
Melbourne,Australia
Summary
Recent graduate with foundational knowledge in communication and screen culture studies, and hands-on experience gained through academic projects and club activities. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career in the creative media industry and make meaningful contributions with commitment and drive.
Overview
8
8
years of professional experience
Work History
Front of House/Bar Staff
St. Ali
07.2024 - Current
- Managed an efficient cycle from taking to delivering orders.
- Made coffee and alcoholic drinks.
- Provided the service to customers with care and the knowledge of the original blends and other house products.
- Established positive relationships with customers and other staff members.
Researcher
Tsubaki Pro
03.2024 - 12.2024
- Conducted research about Japanese historical events and associated persons' information.
- Translated English documents into Japanese.
- Contacted potential interviewees then appoint and conduct interviews remotely.
- Remote work
All-Rounder
Little Ramen Bar
02.2022 - 03.2024
- Organised stocks of ingredients and utensils and prepared orders.
- Created a collaborative system of receive, place, serve meals and drinks and efficiently arrange tables.
Main Coach (U-9)
Eastern Lions FC
04.2023 - 09.2023
- Coached players of U-9 team to improve basic techniques and tactical skills.
- Designed training menus of sessions, organised formations and demonstrated aiming tactics at games by considering individual talents and communicating players.
- Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
Receptionist
Imano Ginza Hostel
08.2021 - 01.2022
- Served customers with the general information of the facility and tourist destinations of Tokyo.
- Organised both in-person and online bookings and payments, and communicated customers' personal information and needs with workers to achieve excellent customer service and to initiate close relationships with customers.
- Coordinated special events to introduce the culture to foreign visitors.
Assistant Coach
Coever Coaching
06.2020 - 01.2022
- Assisted soccer players aged 3 to 12 to improve basic techniques and tactical skills.
- Organised sessions and helped main coach to carry out training menus efficiently.
- Assisted head coach in evaluating player performance, identifying areas for improvement, and providing constructive feedback to ensure continuous growth.
Sales Assistant
Abercrombie & Fitch
07.2020 - 12.2021
- Assisted customers to select desired clothing items by advising with updated product knowledge.
- Designed the gender diverse section along with binary sections to create inclusive work place.
Assistant Director
TV Asahi
05.2020 - 07.2020
- Contacted foreign tourism companies and creators to attain authorised information to broadcast on a national variety show.
- Organised collected media resources of behind the scenes, selected and edited materials.
- Short term position
Guest Relation Cast
Tokyo Disneyland (Oriental Land Co.)
03.2019 - 05.2020
- Provided guests the general information of the park including attractions, shows, special parades and merchandise.
- Received reservations of large groups for a guided tour and assisted check ins.
- Helped guests to find lost belongings, made and received calls, and dispatched items to provided addresses.
- Facilitated express accessibility for guests with disability to efficiently enjoy the park.
- Cooperated with each departments inside the park and assisted lost children and foreign guests to look for companions.
Sales Associate
Zara
12.2018 - 09.2019
- Assisted customers to select desired clothing items by advising with updated product knowledge.
- Organised showcase and styled new arrivals and sale items periodically according to the seasonal needs and events.
- Hourly updated sales and revenue compared to the same day last year to set and achieve a clear goal of the day and to demonstrate an improvement and key focus in customer service.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Front of House
Sharkey's
11.2016 - 05.2017
- Delivered an expeditious buffet service in a fast-paced restaurant.
- Created an organised cycle of receive, place, serve orders and efficiently arrange tables.
- Maintained cleanliness standards throughout the front of house areas, ensuring a welcoming atmosphere for guests.
Education
Bachelor of Arts - Media and Communication, Screen and Cultural Studies
The University of Melbourne
Parkville, VIC12-2023
Associate of Science - General Studies
SUNY Genesee Community College
Batavia, NY01.2019
HSC -
Chiba Meitoku High School
Chiba, Japan03-2017
Skills
- Full driver's licence
- RSA
- Employee Working With Children Check
- Soccer
- Cinematography
- Videography
- Photography
- Art Direction
- Strong teamwork
- Cleaning and organization
- Customer relations skills
- Cross-cultural communication
Personal Information
- Date of Birth: 07/27/98
- Gender: Female
- Nationality: Japanese
Pronouns
- She/her
Languages
Japanese
Native or Bilingual
English
Full Professional
Visa Status
Temporary Graduate - Post-Study Work Stream, 0079526660953, 05/08/26
Timeline
Front of House/Bar Staff
St. Ali
07.2024 - Current
Researcher
Tsubaki Pro
03.2024 - 12.2024
Main Coach (U-9)
Eastern Lions FC
04.2023 - 09.2023
All-Rounder
Little Ramen Bar
02.2022 - 03.2024
Receptionist
Imano Ginza Hostel
08.2021 - 01.2022
Sales Assistant
Abercrombie & Fitch
07.2020 - 12.2021
Assistant Coach
Coever Coaching
06.2020 - 01.2022
Assistant Director
TV Asahi
05.2020 - 07.2020
Guest Relation Cast
Tokyo Disneyland (Oriental Land Co.)
03.2019 - 05.2020
Sales Associate
Zara
12.2018 - 09.2019
Front of House
Sharkey's
11.2016 - 05.2017
Bachelor of Arts - Media and Communication, Screen and Cultural Studies
The University of Melbourne
Associate of Science - General Studies
SUNY Genesee Community College
HSC -
Chiba Meitoku High School
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