Mikyah Mason
Greenacre,NSW
Summary
Dedicated and compassionate Support Worker with a proven track record of providing exceptional care and assistance to clients with various disabilities. Passionate about making a positive impact in the lives of others. Eager to contribute skills and experience to a dynamic disability company, leveraging a background in client support and hospitality.
Overview
8
8
years of professional experience
Work History
Support Worker
Better Plan
Como
01.2024 - 03.2024
- Provided compassionate care and support to clients with diverse disabilities, including physical, intellectual, and developmental.
- Assisted clients with daily living activities, personal care, and mobility support, ensuring their comfort and safety at all times.
- Implemented personalized care plans tailored to individual needs, fostering independence and enhancing quality of life.
- Fostered positive relationships with clients and their families, promoting open communication and trust.
- Demonstrated flexibility and adaptability in responding to evolving client needs and challenging situations.
Warehouse Worker
Zoom recruitment
02.2023 - 11.2023
- Assembled orders according to customer requests.
- Inspected damaged goods prior to disposal or return to vendor.
- Ensured safety protocols were followed at all times while operating machinery.
- Maintained stock levels in accordance with company policies.
- Received and tracked incoming inventory shipments.
Hospitality Staff Member
Costi's seafood
Miranda
03.2016 - 01.2023
- Supervised the staff in providing efficient customer service.
- Assisted customers with inquiries, complaints and special requests in a timely manner.
- Developed strategies to improve guest satisfaction levels.
- Ensured that all areas were properly stocked with necessary supplies and equipment.
- Maintained an accurate record of inventory levels of food, beverages, linen and other items used.
- Developed strong interpersonal and communication skills through interactions with customers, colleagues, and management.
- Demonstrated reliability and punctuality by consistently adhering to work schedules and deadlines.
- Collaborated effectively with team members to deliver efficient service and maintain high standards of cleanliness and organization.
Skills
- Compassionate and empathetic approach to client care
- Strong interpersonal and communication skills
- Ability to work effectively with individuals of diverse backgrounds and abilities
- Proficient in implementing care plans and assisting with daily living activities
- Excellent organizational and time management skills
- Reliable, punctual, and dedicated to providing high-quality service
- Ability to adapt to changing environments and challenging situations
Timeline
Support Worker
Better Plan
01.2024 - 03.2024
Warehouse Worker
Zoom recruitment
02.2023 - 11.2023
Hospitality Staff Member
Costi's seafood
03.2016 - 01.2023
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