Mila Fisher

ORRO Group

01.2023 - Current

Assisted with coordination of new equipment installation and implementation.Shadowed engineers.
Updated design documents for Qantas, involving information gathering and cross-checking, updating logical and physical network diagrams, accessing vManage for variable files, and using Putty to view router and switch configurations.
Bulk uploaded device records for Orros platform OTC.
Created step-by-step guides for handoff responsibilities to other team members.
Worked with project manager to migrate heatmaps from Prime to DNAC.
Supported staff members in daily tasks, reducing workload and allowing increased focus on higher-priority assignments.
Reviewed Detailed Implementation Plans (DIPs) for hardware change requests.
Participated in Cutovers (equipment and configuration changes).
Traveled to Melbourne to inventory office equipment (docks, monitors, mouse, keyboard) and compiled data into a spreadsheet for new orders.
Participated in workshops and presentations related to projects to gain knowledge.
Contributed to a positive team environment by collaborating on group projects and presentations.
Collaborated effectively with team members across departments to accomplish shared objectives.
Conducted research, compiled data, updated spreadsheets, and produced timely reports.
Part of oGuards, the cybersecurity enforcers at Orro.