Mila Marese Lu
Millner,NT
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Receptionist
Top End Medical Clinic
02.2022 - Current
- Greeted patients and visitors to answer questions or refer inquiries to appropriate personnel.
- Previous work experience in 2014, Worked as a Receptionist for one week as part of a school-based work experience
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Trained new staff on office procedures, insurance processes and medical terminology.
- Supplied callers with office address and directions, employee email addresses and phone extensions.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Maintained business office inventory and equipment by checking stock for needed supplies.
Educator
Holy Spirit Catholic Primary School
02.2019 - 09.2022
- Worked as part of a team besides other educators to provide the best service for children and families.
- Participated in workshops, training and conferences to improve educational skills.
- Remained calm and patient in student interactions to support individual growth and development.
- Communicated with parents and guardians about student daily activities, behaviours and related issues.
- Monitored children's play activities to identify additional learning opportunities or behavioural issues.
- Developed and enforced positive strategies to encourage good behaviour.
- Supervised free play, outside play and learning and developmental activities.
- Organized and led activities to promote physical, mental and social development.
Education
Certificate of Business - Business
Charles Darwin University
Darwin, NTHighschool DIPLOMA -
O'Loughlin Catholic College
Darwin11.2016
Skills
- Organization and Efficiency
- Recordkeeping and Bookkeeping
- Courteous and Professional
- Scheduling and Calendar Management
- Appointment Scheduling
- Positive Attitude and Energetic
- Data Entry and Database Software
- Call Answering and Routing
- Multitasking and Prioritization
- Microsoft Office
- Calendar Management
- Computer Proficiency
- Reliable and Punctual
References
Holy Spirit Primary School:
- Sharon Floyd – Previous Manager
COL - OSHC Coordinator
Ph: 0421 333 627
Top End Medical Centre - Rosebery:
- Kathy Fermanis - Office Manager
Ph: 0448 407 834
Email: managerrb@topendmedicalcentre.com.au
- Breatherine Hasson - Previous Manager
Top End Medical Centre
Ph: 0448 404 934
Email: breathe@dcls.org.au
Timeline
Receptionist
Top End Medical Clinic
02.2022 - Current
Educator
Holy Spirit Catholic Primary School
02.2019 - 09.2022
Certificate of Business - Business
Charles Darwin University
Highschool DIPLOMA -
O'Loughlin Catholic College
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