Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Milan Chapagain

Hurstville,NSW

Summary

Dynamic team player with proven adaptability and problem-solving aptitude, honed at Seven Eleven and Goodday Mart. Excelled in fostering customer relations and enhancing team efficiency through effective communication and organizational skills. Demonstrated proficiency in risk management and sales, contributing significantly to workplace harmony and customer satisfaction.

Overview

1
1
year of professional experience

Work History

Staff Member

Seven Eleven
05.2024 - 09.2024
  • Responded sensitively and competently to service customers with diverse cultural backgrounds.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Established positive relationships with customers and other staff members.
  • Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
  • Provided guidance and support to junior staff members in achieving performance goals.
  • Participated in team-building activities to foster teamwork and collaboration.

Cashier

Goodday Mart
01.2024 - 05.2024
  • Supported team members during busy periods, ensuring smooth operations throughout the store.
  • Greeted customers entering store and responded promptly to customer needs.
  • Contributed to overall teamwork atmosphere through open communication with coworkers regarding tasks needing completion or assistance.
  • Enhanced customer satisfaction by providing efficient and friendly service at checkout lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Education

High School Diploma -

Apex Institute of Education
Parramatta, NSW
04-2026

Skills

  • Strong teamwork
  • Cleaning and organization
  • Cleaning skills
  • Customer relations skills
  • Materials restocking
  • Sales experience
  • Multitasking
  • Quantitative skills
  • Adaptability
  • Problem-solving aptitude
  • Risk Management

Languages

English
Professional Working
Nepali
Full Professional
Hindi
Full Professional

Timeline

Staff Member

Seven Eleven
05.2024 - 09.2024

Cashier

Goodday Mart
01.2024 - 05.2024

High School Diploma -

Apex Institute of Education

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Milan Chapagain