Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Milan Maloberti

Mareeba

Summary

Proven Assistant Manager at KFC, adept in conflict resolution and customer service, enhanced store operations leading to increased profitability. Demonstrated leadership by training employees and managing cash flow effectively. Passionate about continuous learning and improvement, showcasing integrity and efficient time management across diverse roles, including farm hand and labourer tasks.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Assistant Manager

KFC
09.2022 - 01.2025
  • Trained new employees on product knowledge, customer service, cash handling, and safety protocols.
  • Resolved customer complaints promptly and professionally.
  • Managed store operations, including staff scheduling, task assignment, and inventory control.
  • Assisted with training, conducted performance reviews, and tracked employee progress.
  • Stayed hands-on with job roles and stepped in as needed.
  • Oversaw financial transactions and managed cash flow for profitability.
  • Interviewed candidates and made hiring decisions with the general manager.
  • Coordinated staff schedules based on availability and request timelines.
  • Ensured compliance with health, labor, and safety regulations.
  • Managed company orders, expenditures, and sales to meet budget and revenue goals.
  • Created weekly schedules based on staffing needs, budgets, and employee requests.

Farm Hand

A&M Maloberti Farms
11.2020 - 12.2024
  • Operated and maintained farm equipment, including tractors and harvesting/packing machines.
  • Performed basic repairs on farm equipment as needed.
  • Harvested crops manually or with machinery, ensuring safety.
  • Inspected plants for signs of disease or infection.
  • Managed small teams for picking and packing tasks.

Laborer

Big Pete's Plumbing
03.2020 - 09.2022
  • Repaired leaking pipes, toilets, taps, drains, and fixtures.
  • Replaced broken valves, fittings, and seals.
  • Installed pipe assemblies, fittings, valves, sinks, mixer taps, and hot water systems using hand and power tools.
  • Maintained plumbing systems in residential and commercial properties, including water supply and waste disposal.
  • Cut/drilled holes for pipe installation.
  • Interpreted building plans for installation sequence and required materials.
  • Repaired plumbing by replacing defective parts, fixing broken pipes, and clearing clogged drains.

Education

High School Diploma -

St Stephens Catholic Collage
Mareeba, QLD
11-2023

Skills

  • Good time Management
  • Efficient
  • Passionate
  • Good communicator
  • Customer service
  • Conflict resolution
  • Works well under presser
  • Great initiative

Certification

  • Food Safety Supervisor
  • RSA
  • Cert II Drilling and Infrastructure
  • Armed robbery cores
  • First Aid Certified

Timeline

Assistant Manager

KFC
09.2022 - 01.2025

Farm Hand

A&M Maloberti Farms
11.2020 - 12.2024

Laborer

Big Pete's Plumbing
03.2020 - 09.2022

High School Diploma -

St Stephens Catholic Collage

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Milan Maloberti