Milan Neupane
Allawah,Australia
Summary
To enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts me with responsibilities and challenges.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender
The Pillars
04.2025 - Current
- Knowledge of classic cocktails, wines & spirits
- Discreet, polished service for members
- Skilled in private events & high-end hospitality
- Strong product knowledge & attention to detail
- Builds rapport with members through personalized service
Stadium Bartender
Merivale
02.2024 - Current
- Took customer orders and prepared drinks following best practices for each type.
- Handled cash transactions and operated point-of-sale systems with accuracy and integrity.
- Prepared ingredients and mixed special cocktails for customers using alcoholic or non-alcoholic bases.
- Adhered to strict hygiene and cleanliness standards, maintaining a spotless bar area at all times.
Senior Bartender/ Bar supervisor
Plazza Hotel
10.2024 - 04.2025
- Supervised and trained junior bartenders, ensuring consistency in mixology, service standards, and operational procedures
- Managed bar operations including stock control, ordering, and inventory management to ensure smooth service flow
- Oversaw high-volume shifts, delegating tasks effectively while maintaining quality and team performance
- Resolved customer issues and enforced legal compliance, contributing to a safe, professional, and customer-focused environment
Bartender/Barstaff
Oriental Club
02.2023 - 08.2023
- Delivered prompt, high-quality service while greeting and attending to members
- Expertly prepared and served cocktails, coffee, wine, and non-alcoholic drinks
- Maintained a clean, well-stocked bar and handled all payment transactions
- Provided knowledgeable menu suggestions and personalized guest experiences
Assistant Administration Manager
INCI LTD
10.2021 - 08.2023
- Prepared monthly management accounts and coordinated payroll and HR documentation
- Maintained and updated HR databases, handling employee records and benefits
- Led and supported team performance, training new staff to ensure strong admin support
- Independently managed store operations and used ERP systems for finance and HR tasks
Administration Assistant
EVEREST FOOD AND WINE
09.2020 - 08.2021
- Handled client correspondence and internal communications in professional manner.
- Managed information on company databases for different organisational activities to track history and safeguard accurate information.
- Guided teams in product merchandising and inventory management
- Answered phones and performed clerical office functions to address queries, concerns and issues, escalating complaints to management.
- Organised files, faxed reports and scanned documents into document management system.
Education
Bachelor - Tourism and Hospitality Management
Academies Australasia Polytechnic College
12-2026
Master of Business Administration - International Business
University of Greenwich
2022
Bachelor of Business Administration - Business Administration
Pokhara University
01.2019
A-Levels - Hotel Management
New Horizon College
01.2015
Skills
- Proficient in Microsoft Office and ERP systems
- Proactive, driven and team player
- Skilled in food and beverage operations
- Strong interpersonal and communication skills
- Comprehensive knowledge of spirits
- Adept at managing and prioritising multiple responsibilities
- Excellent attention to detail, working to a high level of accuracy
Certification
Responsible Service of Alcohol, RSA
Responsible conduct of Gambling, RCG
Accomplishments
- Implemented new, interactive employee scheduling system to monitor, gauge and project staffing needs.
- Worked directly with senior leadership to develop and administer per year department budget.
Timeline
Bartender
The Pillars
04.2025 - Current
Senior Bartender/ Bar supervisor
Plazza Hotel
10.2024 - 04.2025
Stadium Bartender
Merivale
02.2024 - Current
Bartender/Barstaff
Oriental Club
02.2023 - 08.2023
Assistant Administration Manager
INCI LTD
10.2021 - 08.2023
Administration Assistant
EVEREST FOOD AND WINE
09.2020 - 08.2021
Bachelor of Business Administration - Business Administration
Pokhara University
Bachelor - Tourism and Hospitality Management
Academies Australasia Polytechnic College
Master of Business Administration - International Business
University of Greenwich
A-Levels - Hotel Management
New Horizon College
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