Milan Pun Magar
Pascoe Vale,VIC
Summary
Friendly hospitality worker committed to customer satisfaction. Enthusiastic, energetic professional with exceptional communication skills. Highly experienced and knowledgeable with hospitality technology and software. As well as a good team player with good communication skills. Ability to handle the pressure during the rush time period.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Restaurant Waiter
Pan Pacific Melbourne
06.2022 - Current
- Working as an all-rounder including bar and barista services at Dock 37 restaurant
- Good coffee and cocktails feedback from guests
- Working as a team player in one of the busiest areas as well as a restaurant of Melbourne.
Night Shift Handler
Hotel Ichchha Pvt.Ltd.
02.2021 - 01.2022
- Working as a Night shift handler, my major duties were to handle the customer's order and maintain the work environment more efficiently and deliver food and beverage orders as well as team and customer inquiries
- Handling the breakfast as well as dinner served in one of the busy restaurants
- Key responsibilities include taking orders from guests, handling customer inquiries, checking inventories, and handling financial transactions.
Food and Beverage Handler
The Diplomat Radisson Blu Hotel, Residence and Spa
04.2019 - 04.2020
- I worked in Italian Restaurant, Pool Bar, and Fine dining service where I have played a good role as a team member of Radisson Blu team
- Key responsibilities include taking orders from guests, serving food and beverage, handling inquiries, multi plates served, fine dine services, inventory management, handling multi tasks, and working in a busy environment as well as in different cultural team backgrounds.
Solti Crown Plaza
01.2017 - 01.2018
- Need to serve the guest food and beverages
- Providing Food and Beverage service at room as well according to the demand of Guests
- Table set up and taking orders at the same time.
Education
MBA - Hospitality and Tourism leadership
Kaplan Business School
Higher Diploma - Hotel and Tourism leadership
Swiss University at Global Academy Hospitality and Tourism Education (GATE)
01.2021
Higher Education -
Saipal Academy
01.2018
Skills
- Beverage Knowledge
- Silver Service
- Intercommunication skills
- Table Set-Up
- Multi plates Serving
- Inventory Management
- Food and Wine Pairing
- Menu Recommendations
- Guest Relations Management
- Professional Appearance
- Accurate money handling
- Allergy awareness
- Upselling techniques
- Ordering Procedures
References
- Sangita Regmi Dhakal, Crown Assistance Manager, 0430520350
- Pradhuman Ghimire, Gaming Night Manager, Stamford Hotel, 0478062199
- Hassan Alashiri, The F&B Managers of Diplomat Radission Blu, Bahrain, Hasan.alashiri@radissionblu.com
Hobbies and Interests
- Playing Soccer
- Serving Food and Beverages
- Meeting new people
- Cooking Food
Certification
- Certified Yes I can , Radission Blue - Bahrain.
- RSA
- Employee of the year.
- Good review from the guests.
Travelling, Playing Football
I love to travel new places and taste new food and beverages. Also it helps me to boost my energy along with exploring. In spare time i am playing football with my mates.
Timeline
Restaurant Waiter
Pan Pacific Melbourne
06.2022 - Current
Night Shift Handler
Hotel Ichchha Pvt.Ltd.
02.2021 - 01.2022
Food and Beverage Handler
The Diplomat Radisson Blu Hotel, Residence and Spa
04.2019 - 04.2020
Solti Crown Plaza
01.2017 - 01.2018
MBA - Hospitality and Tourism leadership
Kaplan Business School
Higher Diploma - Hotel and Tourism leadership
Swiss University at Global Academy Hospitality and Tourism Education (GATE)
Higher Education -
Saipal Academy
Similar Profiles
Jeanette KarpiesiukJeanette Karpiesiuk
Food and Beverage Supervisor at Pan Pacific MelbourneFood and Beverage Supervisor at Pan Pacific Melbourne
Pema YethroPema Yethro
Host at Pan Lounge ( Pan Pacific VancouverHost at Pan Lounge ( Pan Pacific Vancouver
ROHIT PUNROHIT PUN
In-Room Dining Attendant at Pan Pacific PerthIn-Room Dining Attendant at Pan Pacific Perth