Milana Gerrard
Narrabeen
Summary
Dedicated professional with experience as a Private Nanny for Matilda Finnegan, excelling in infant care and fostering strong relationships with family. Successfully nurtured and supported child through developmental stages while maintaining safe and engaging environment. Demonstrated organizational skills and adaptability in managing daily routines and unexpected changes.
Proven ability to enhance customer satisfaction as a Sales Assistant at Ripcurl through effective communication and personalized service. Trustworthy and responsible, skilled in schedule management and outdoor play supervision.
Professional hospitality specialist with great experience in fast-paced environments. Reliable and flexible with tasks, excelling in communication, organization, and customer service.
Overview
3
3
years of professional experience
Work History
Private Nanny
Matilda Finnegan
11.2024 - Current
- Developed strong relationships with parents, maintaining open communication about the child's progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Played games, worked on puzzles, and read books to young children.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Prepared healthy, age-appropriate snacks and meals.
- Led indoor and outdoor activities to entertain and occupy the child.
Sales Assistant
Ripcurl
11.2024 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Assisted customers with prompt and polite support in-person and via telephone.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
Server Assistant
The Boastshed Cafe
05.2022 - 07.2024
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Education
High School Diploma -
Narrabeen Sports High School
Narrabeen, NSW09-2024
Skills
- Infant/toddler care experience
- Schedule management
- Reading and storytelling
- Transportation safety
- Cash handling
- Outdoor play supervision
Refrences
Matilda Finnegan - 0412455868
Ripcurl - Belinda hardman - 0408602090
The Boatshed Cafe - Peter Krisotakis - 0414885366
Qualifications
WWCC
Timeline
Private Nanny
Matilda Finnegan
11.2024 - Current
Sales Assistant
Ripcurl
11.2024 - Current
Server Assistant
The Boastshed Cafe
05.2022 - 07.2024
High School Diploma -
Narrabeen Sports High School
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