Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Milani Edwards

Summary

Developed exceptional customer service skills in fast-paced restaurant environment. Possesses strong abilities in communication and teamwork, along with problem-solving. Aiming to leverage these transferable skills to excel in new professional setting.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Waitress

Neighbours Cafe
04.2022 - 07.2024
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Waitress

Market St Basement
10.2023 - 06.2024
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.

Education

Bachelor of Commerce - Economics & Finance

University of Newcastle
Newcastle, NSW
12-2026

Skills

  • Customer service
  • Team collaboration
  • Problem-solving
  • Critical thinking
  • Proactive
  • Adaptability

Certification

RSA - Responsible Service of Alcohol: 11/02/2028

Timeline

Waitress

Market St Basement
10.2023 - 06.2024

Waitress

Neighbours Cafe
04.2022 - 07.2024

Bachelor of Commerce - Economics & Finance

University of Newcastle

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Milani Edwards