Milani Harvey
BRISBANE,QLD
Summary
Compassionate Certified Nursing Assistant diligent about serving patients' medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Nursing Assistant
Estia Health
02.2026 - Current
- Assisted residents with daily living activities and personal care tasks.
- Assisted in mobility exercises and physical therapy routines for residents.
- Turned and repositioned residents using proper body mechanics, minimizing risk of pressure injuries.
- Provided emotional support and companionship to enhance residents' quality of life during interactions.
- Collaborated with team members to support resident comfort and well-being.
- Answered call lights promptly and responded to patient needs accordingly.
- Documented resident care and observations in electronic health records to ensure accurate and timely information for care team.
- Observed and reported unusual symptoms and changes to charge nurse.
- Delivered meals to patients in their rooms and provided feeding assistance.
- Maintained cleanliness and safety of resident areas and equipment.
- Participated in training sessions to enhance caregiving skills and knowledge.
Retail Assistant
Lovisa
04.2025 - 01.2026
- Guided customers in product selection and delivered exceptional service, enhancing overall shopping experience.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Resolved customer inquiries and issues promptly, leading to increased positive feedback and customer satisfaction.
- Processed transactions accurately and efficiently using point-of-sale systems, maintaining cash handling protocols.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Managed inventory levels and organized stock to ensure product availability and store presentation.
- Collaborated with team members to maintain cleanliness and organization of the sales floor and backroom areas.
- Collaborated on visual merchandising to design appealing product displays that aligned with brand standards.
- Supported promotional events by setting up displays and engaging with customers to drive sales initiatives.
Nursing Assistant Trainee
Vacenti
09.2024 - 09.2025
- Monitored vital signs and reported changes to nursing staff promptly.
- Supported nursing team in implementing personalized care plans, addressing individual patient needs.
- Assisted patients with daily living activities, fostering independence and enhancing comfort.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Documented patient progress accurately in electronic health records, ensuring compliance with regulatory standards.
- Collaborated with interdisciplinary teams to improve patient care and outcomes.
- Maintained cleanliness and organization of patient care areas to ensure safety and hygiene standards.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
Education
High School Diploma -
Wellington Point State High School
Wellington Point, QLD11-2025
Skills
- Patient monitoring
- Dementia care
- Electronic health records
- Customer service
- Time management
- Compassionate
- Reliable team player
- Bedside manner
- Patience and empathy
- POS system operation
Certification
Certificate III in Health support services
Cert III Health support services
1 year of experience placement (375 hours) at Vacenti's Sylvan woods aged care as well as several units of theory based work for this certificate.
Timeline
Nursing Assistant
Estia Health
02.2026 - Current
Retail Assistant
Lovisa
04.2025 - 01.2026
Nursing Assistant Trainee
Vacenti
09.2024 - 09.2025
High School Diploma -
Wellington Point State High School