Summary
Overview
Work History
Education
Skills
Timeline
Generic

Milap Raval

MacGregor,QLD

Summary

Reliable Shift Runner and Delivery Expert with more than 6 months of experience in both industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.

Overview

1
1
year of professional experience

Work History

Shift Runner

Domino's Pizza
10.2023 - Current
  • Managed employee breaks efficiently to prevent disruptions in workflow or delays in service delivery to customers.
  • Facilitated smooth shift transitions by thoroughly communicating key information to incoming Shift Runners during handovers.
  • Resolved customer issues quickly and professionally, ensuring high levels of customer satisfaction.
  • Managed cash flow during shifts to ensure accurate transactions while minimizing discrepancies or losses.
  • Ensured accurate inventory management through timely stock checks, proper documentation, and efficient ordering processes.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Trained new employees and delegated daily tasks and responsibilities.

Delivery Driver

Domino's Pizza
03.2023 - Current
  • Improved customer satisfaction by consistently delivering orders on time and with accuracy.
  • Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
  • Collaborated with restaurant staff to streamline order processes and improve overall efficiency during busy periods.
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
  • Assisted in packing and loading food orders in delivery vehicle to fastrack process and maintain freshness.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.

Education

High School Diploma -

Advanced Diploma Civil Construction Design - Civil Construction Design

Step Into Training Services College
Fortitude Valley, QLD
07.2025

Skills

  • Customer service focus
  • Workplace Safety
  • Inventory Counts
  • Cash handling proficiency
  • Complaint Handling
  • Positive Attitude
  • Team Leadership

Timeline

Shift Runner

Domino's Pizza
10.2023 - Current

Delivery Driver

Domino's Pizza
03.2023 - Current

High School Diploma -

Advanced Diploma Civil Construction Design - Civil Construction Design

Step Into Training Services College
Milap Raval